Join our award-winning team at UW Medical Center - Montlake. Among the top medical centers in the United States as rated by U.S. News & World Report 2019-2020 "America's Best Hospitals", UW Medical Center - Montlake prides itself on compassionate patient care as well as its pioneering medical advances. UW Medical Center - Montlake has again earned U.S. News & World Report’s No. 1 hospital ranking in Washington State and in the Seattle metropolitan area. It is the seventh consecutive year that UW Medical Center - Montlake has achieved both distinctions.
UW Medical Center - Montlake. has an outstanding opportunity for a CLINIC MANAGER (Health Services Manager) to support the SURGICAL SPECIALTIES CLINIC.
Reporting to the Ambulatory Director, the Clinic Manager will direct and supervise the day-to-day operations of the UWMC-Montlake Surgical Specialty Center. The clinic manager is responsible for overall administrative management of the clinic(s) through operationalizing the medical center’s values, mission and goals.
The Clinic Manager manages all aspects of the Surgical Specialty Center hosting seven subspecialties in General Surgery, Esophageal and Gastric Surgery Vascular Surgery, Thoracic Surgery, Colorectal Surgery, Surgical Oncology and Interventional Radiology. Surgical Specialty Center is staffed with experienced surgeons in a multidisciplinary setting to provide a variety of tests and surgical consultation to evaluate and treat patients.
Responsible for interviewing, hiring, performance improvement, disciplinary process and recommending termination of staff for the clinic.
Provides for and evaluates professional growth and development of clinic staff through identification of needs, sponsoring training programs, encouraging education (formal and continuing) efforts and evaluation of same.
Responsible for completion of regular performance evaluations for each staff member; conducts evaluations for new staff prior to completion of probationary period.
LEADERSHIP & DEVELOPMENT
Provides leadership and direction in accordance with organizational goals and objectives.
Works with the medical staff to coordinate medical and nursing management of patient care.
Continually works on performance improvement activities within clinic. Applies process improvement standards, programs and resources.
Collaborates directly with Health Sciences Department Director regarding budget, access, and referral/volume development and physician productivity.
Coordinates and directs the patient care program to ensure patients’ needs are met and that facility policies are followed in an environment that optimizes patient safety.
Performance reflects age specific knowledge in all areas of patient care specific to medical specialty.
Monitors patient scheduling, surgical schedules, referrals and clinic capacity issues, and takes necessary action to address problems.
Ensures evidence-based practice appropriate to clinic specialty is integrated into clinic operations.
Supervises staff to ensure quality of patient care.
Responsible for ensuring adherence to Compliance Program policies, procedures, and standards of conduct.
Ensures that clinic meets regulatory standards (ex. JCAHO, DOH), including environment of care standards.
Develops, justifies and maintains a fiscal plan (budget) for the clinic. Monitors patient revenues, expenses and operating expenses (salaries and capital expense items) and provides appropriate reports to the Director and Medical Director as well as clinic staff and providers. Takes actions to correct problematic areas.
Manages clinic demand and volume to meet budgeted volume projections in collaboration with medical staff leadership. Takes corrective action if indicated.
Performs other related duties as assigned.
Bachelor Degree in Nursing, Business Administration, or related field.
Minimum of 5 years of supervisory/management experience in a medical/healthcare setting.
Knowledge of Joint Commission, Department of Health, and other regulatory agency standards.
Demonstrated leadership experience, working collaboratively with medical leadership and staff.
Demonstrated ability to manage financial performance of a clinic.
Masters degree in Nursing, Business Administration, or related field.
5 years of ambulatory experience in a complex multi-specialty setting.
Founded in 1861, the University of Washington is one of the oldest public institutions in the west coast and one of the preeminent research universities in the world. The University of Washington is a multi-campus university comprised of three different campuses: Seattle, Tacoma, and Bothell. The Seattle campus is made up of sixteen schools and colleges that serve students ranging from an undergraduate level to a doctoral level. The university is home to world-class libraries, arts, music, drama, and sports, as well as the highest quality medical care in Washington State and a world-class academic medical center. The teaching and research of the University’s many professional schools provide undergraduate and graduate students the education necessary toward achieving an excellence that will serve the state, the region, and the nation. As part of a large and diverse community, the University of Washington serves more students than any other institution in the Northwest.