1. Plans, coordinates and implements programs for a particular school or college in one or more of the following areas: financial aid, career services, and/or admissions. 2. Recommends short- and long-term administrative and department goals. 3. Determines student eligibility in one or more of the following areas: federal loan programs, school grants, job placement opportunities, and/or admissions. 4. Provides guidance, advice and counseling in one or more of the following areas: academic, admissions, career, and financial matters for students, faculty and prospective students. 5. Initiates, designs and implements operational systems to maintain and monitors student records and/or applicant records. 6. Reviews and approves all written material for publication or press release. 7. Organizes workshops and on and off campus recruitment events in one or more of the following areas: career services, admissions, and/or financial aid. 8. Supervises day to day operation of services; determines priorities and maintain workflow. 9. May perform other duties as assigned.
Preferred Education: Preferred experience with institutional and/or federal aid. Preferred experience with Banner.
Preferred Education, Experience and Skills: Preferred experience with institutional and/or federal aid. Preferred experience with Banner.
Required Skill/ability 5: Ability to show sensitivity to a diverse group of students and parents during potentially difficult and sometimes emotional financial situations. Proficiency in Microsoft Office Word, Excel, PowerPoint, and Outlook.
Posting Position Title: Student Services Officer 3
Required Skill/ability 3: High level of personal responsibility along with a positive and cooperative attitude. Demonstrated initiative and follow through on tasks, taking ownership for assigned functions.
Work Week: Standard (M-F equal number of hours per day)
University Job Title: Assistant Director, Undergraduate Financial Aid
Required Skill/ability 1: Demonstrated excellence in interpersonal and communication skills with emphasis on superior customer service in a high-volume environment. Ability to represent the office in a positive and professional demeanor and appearance. Strong verbal and written communication skills.
Required Skill/ability 4: Demonstrated ability to manage multiple tasks and handle time sensitive competing priorities. Ability to quickly identify and respond to wide-ranging topics, including taking steps to resolve problems effectively.
Required Skill/ability 2: Demonstrated ability to work independently and proactively as a member of a team. Should be committed to working in a culture of diversity, respect and inclusion.
Bachelor's Degree in a relevant field and four years of experience in a related area or an equivalent combination of education and experience.
Internal Number: 63837BR
About Yale University
Yale University is an American private Ivy League research university located in New Haven, Connecticut. Founded in 1701 in the Colony of Connecticut, the university is the third-oldest institution of higher education in the United States.