Business Title: Program Assistant Location: WSU PULLMAN CAMPUS
Employee Type: Classified
Job Family: Civil Service - OT Eligible
Summary of Duties:
The Program Assistant performs specialized technical/clerical duties in support of the myWSU student records system. Under general supervision, perform complex clerical projects specific to myWSU and the Reinstatement program in support of departmental program services. Provide students, faculty and staff, program participants and/or the public with information and interpretation of policies and activities related to academic advising, program plan and advisor changes, major and minor certification updates, academic tutoring, and academic reinstatement. Duties include creating written communications, and maintaining electronic and manual record keeping/filing systems and/or data base files relating to program operations. Other duties include assisting with some front desk operations including appointment scheduling, responding to phone and email inquiries and requests for information, processing mail, and greeting/directing department clientele to appropriate services.
High school graduation or equivalent AND two years of full-time clerical experience OR equivalent education/experience.
Strong computer skills including demonstrated proficiency with Microsoft Office applications including Word, Outlook and Excel.
Experience with student records.
Demonstrated willingness to learn new skills and take on new challenges
Customer service experience.
Demonstrated organizational skills
Demonstrated ability to multi-task and complete assignments with frequent interruptions.
Demonstrated ability to work and think independently with good decision-making capabilities.
Experience with Microsoft Access.
Permanent Position Term in months:
12 months City, State, Zip:
Pullman, WA 99163
Academic Success and Career Center Department Link:
This position has been designed to require a background check Screening Begin Date:
January 27, 2020
Instructions to Applicants:
Applicants must attach the following documents to their online application: 1) resume 2) a cover letter and 3) contact information for professional references. Application materials should clearly communicate how the applicant meets all required qualifications and additional requirements.
Time Type: Full time
Position Term: 12 Month
Posting Close Date (If empty, open until filled): January 28, 2021 WASHINGTON STATE UNIVERSITY IS AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EDUCATOR AND EMPLOYER. Members of ethnic minorities, women, special disabled veterans, veterans of the Vietnam-era, recently separated veterans, and other protected veteran, persons of disability and/or persons age 40 and over are encouraged to apply.
WSU employs only U.S. citizens and lawfully authorized non-U.S. citizens. All new employees must show employment eligibility verification as required by the U.S. Citizenship and Immigration Services.
WSU is committed to providing access and reasonable accommodation in its services, programs, activities, education and employment for individuals with disabilities. To request disability accommodation in the application process, contact Human Resource Services: 509-335-4521 (v), Washington State TDD Relay Service: Voice Callers: 1-800-833-6384; TDD Callers: 1-800-833-6388, 509-335-1259(f), or email@example.com.
Founded in 1890 in Pullman, Washington State University (WSU) is Washington’s land-grant university with an overarching mission of improving the quality of life for all citizens – locally, nationally, and globally. WSU is committed to innovation and excellence in research and scholarship. WSU has a current enrollment of over 30,000 undergraduate, graduate, and professional students and approximately 6,000 faculty and staff at its five campuses (Pullman, Spokane, Tri-Cities, Vancouver, and Everett), as well as its numerous other locations across the State of Washington and online through its Global Campus.
U.S. News & World Report's 2016 "America's Best Colleges" rankings place WSU in the top 75 public national universities. WSU was one of only three Northwest universities to be placed in the top two tiers, along with the University of Washington and the University of Oregon. WSU is ranked as a "highest research activity" institution by the Carnegie Foundation and is in the top 12 percent of research universities as reported by the National Science Foundation. Also, WSU was recognized by the Carnegie Foundation for the Advancement of Teaching for its engagement activities with i...ts Community Engagement Classification.
WSU employs approximately 6,000 faculty and professional staff and the University deeply values diversity among its faculty, students, and staff. WSU students represent diverse social, economic, and ethnic backgrounds: approximately 10 percent of WSU students hail from outside the state of Washington, and approximately 6.8 percent are international students. WSU annually awards more than $280 million in scholarships and financial aid to approximately 17,000 undergraduate students.