The primary purpose of the position is to oversee the administration and management of all planning, operations, and fiscal management of the athletic ticket office. This position provides the leadership, professional expertise, and discretion to direct the overall ticket operations at a high standard of excellence. This position performs its duties consistent with the goals and values of the department, division, and university and ensures compliance with NCAA, conference, university, and governmental policies, procedures, regulations, and guidelines applicable to the athletics ticket office operation. This position is directly responsible for the evaluation of the effectiveness of the unit operations which includes, but is not limited to, business operations, customer sales and service, and appropriate communication to all constituencies. This individual will also develop, manage, and execute a comprehensive ticket sales plan for the Department of Intercollegiate Athletics. The focus will be on the generation of new ticket revenue, development, and management of prospect lists, coordination of outbound ticket sales efforts including the creation of season ticket campaigns, group sales, and ticket promotions. In addition, this position will develop revenue forecasting reports. This individual in this position must be able to think independently to interpret and communicate guidelines, policies, etc. to recognize, define, and resolve standard and non-standard problems applying operating procedures, practices, and established precedents. Resolve recurring issues and problems as well as unique situations. Additionally, this individual will be expected to understand and apply a variety of features in software programs, databases, information systems in the performance of their duties. This position functions with independent interaction to build quality relationships and work collaboratively and professionally with athletics, Pirate Club, university staff, students, and all constituencies and stakeholders on all levels, including face-to-face, phone, and electronic communications. Night and weekend work is expected in the performance of duties.
Special Instructions To Application:
A complete application should include a cover letter addressing qualifications for the position, a resume and contact information for three current references.
Applicants must be currently authorized to work in the United States on a full-time basis.
East Carolina University seeks to create an environment that fosters the recruitment and retention of a more diverse student body, faculty, staff and administration. In order to promote the university’s diversity goal, the Athletics Department encourages applicants from women, minorities, and historically underrepresented groups.
Please ensure your full range of knowledge, skills, abilities, experience and education are listed on your application. Do not write ‘see resume’ on your application when completing the job duties section.
If you answer the questions at the end of the application, please ensure your application reflects the knowledge, skills, abilities and experiences to support your answers (see job duties section of previous employment).
Failure to answer the questions at the end of the application will not preclude your application from being considered but may result in your application not receiving full consideration of your knowledge, skills, and abilities.
Applicants must be currently authorized to work in the United States on a full time basis.
Bachelor’s degree in business administration, public administration, or related business area; or equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.
Full time or Part time: Full Time
Position Location (city): Greenville
Position Number: 980751
Organizational Unit Overview:
The Athletics Department mission is to represent East Carolina University with distinction and create a challenging and supportive environment for student-athletes to excel in the classroom, in competition, and in life. We are committed to the highest standards of character, honesty, effort, and sportsmanship; respecting all people, their personal identities, differences and beliefs; and to provide a safe and equitable environment for student-athletes' academic, athletic and personal development. The highly visible athletics program is committed to NCAA compliance, comprehensive excellence and to be trustworthy stewards of the aspirations of our student-athletes, the resources we manage, the reputation of our University, and our mission of service.
To be a national model for student success, public service and regional transformation, East Carolina University uses innovative learning strategies and delivery methods to maximize access; prepares students with the knowledge, skills and values to succeed in a global, multicultural society; develops tomorrow's leaders to serve and inspire positive change; discovers new knowledge and innovations to support a thriving future for eastern North Carolina and beyond; transforms health care, promotes wellness, and reduces health disparities; and improves qualify of life through cultural enrichment, academics, the arts, and athletics. We accomplish our mission through education, research, creative activities, and service while being good stewards of the resources entrusted to us. East Carolina University delivers on the promise of opportunity. We open doors. We improve lives. We transform the present, and we discover the future. In these ways and more, we serve our community, our state, our nation and our world as together we reach toward our greatest potential. Tomorrow starts here.