To greet and assist all patients initially as they enter the clinic.
Check in patients, copy ID's and insurance cards, provide patient lists for the doctors and assign students.
Direct patient flow through the rest of the clinic
Checkout all clinic patients out and close out the exam procedures.
Ensure all information is accurate for posting. (Ex. Check that the chart is completely filled in)
Post super bills for all patients handled
Reconcile all monies with the super bills
Review super bills for accuracy
Help guide students and patients to dispensary and prepare them to be seen.
Collect all patient information as they enter the clinic
Confirm accuracy and update patient demographics in the computer
Copy all supporting documents needed for insurance billing and verification of student/alumni status
Provide patient lists to the doctors
Assign students' exams and accurately record information
Collect co-pay money when applicable
Print and prepare dispensary super bills for patient pick- ups and dispenses
Ensure that all HIPAA rules and regulations are in compliance and followed in the front patient waiting area
Calculating patient charges and collecting the fees.
Answering phone calls and directing the phone traffic.
Verify patient insurance and calculate patient responsibility.
Check out all patients by verifying information and collecting appropriate co-pays.
Check patient Electronic Medical Record for accuracy and completion.
Verify the correct patient insurance is in the computer system.
Check all super bills for accuracy and ensure that all diagnosis codes are entered and accurate according to the doctor's findings.
Post all super bills that you individually have handled.
Prepare each super bill for billing by ensuring that all authorizations have been obtained accurately and entered into the system.
Prepare each super bill for billing by ensuring that all insurance information is updated in the computer and that all patient records have account responsible fields updated.
Reconcile all the money for your area and make sure that all accounts match the super bills.
May be required to perform other duties as assigned
A high school diploma and at least 1 year of experience from which comparable knowledge, skills and abilities can be acquired is necessary.
3-5 years patient/customer service experience, college education is preferred.
Knowledge of Microsoft Office, especially Microsoft Word, knowledge of Microsoft Outlook and Excel is desired
Experience in a health / patient care environment
Experience working with insurances and insurance companies desired
Familiarity with medical terminology, particularly Optometry and Ophthalmology desired
Application Deadline January 26, 2021
Applicants must combine all application materials (cover letter, resume, and list of three references with contact information) into one PDF or Microsoft Word document and upload as a resume attachment. Limit document name to 50 characters. Maximum size limit is 11MB. Do not include special characters (e.g., /, &, %, etc.).
For questions about the application process , please call (314) 516-5805. If you are experiencing technical problems, please email firstname.lastname@example.org .
The University of Missouri - St. Louis offers benefit-eligible employees a wide variety of benefits including: health, dental and vision coverage effective on the first day of employment, vacation and sick time accrual, four personal days per year, tuition assistance for employees and their dependents, pension and employee and dependent life insurance. For more information about our benefits, please visit http://www.umsystem.edu/totalrewards/benefits .
UMSL is an equal access, equal opportunity, affirmative action employer that is fully committed to achieving a diverse faculty and staff. Equal Opportunity is and shall be provided for all employees and applicants for employment on the basis of their demonstrated ability and competence without unlawful discrimination on the basis of their race, color, national origin, ancestry, religion, sex, sexual orientation, gender identity, gender expression, age, genetic information, disability, or protected veteran status.
EEO IS THE LAW
To read more about Equal Employment Opportunity (EEO) please use the following links:
The University of Missouri?St. Louis (UMSL, commonly pronounced ""uhm-suhl"") is one of four universities in the University of Missouri System. Established in 1963, it is the newest university in the UM System, it is the largest university by enrollment in the St. Louis area with 16,809 students. UMSL's campus is located on the former grounds of the Bellerive Country Club in Saint Louis County, Missouri, United States, within the municipalities of Bellerive, Bel-Nor and Normandy. Additional facilities are located at the former site of Marillac College. UMSL is proud of its motivated, active student body, which consists of over 13,000 undergraduates and 3,500 graduate and professional degree seeing students. UMSL is home to 1,447 faculty members who deliver 54 bachelor's degree programs, 37 master's degree programs, 15 doctoral degree programs and the only professional degree in optometry in Missouri. UMSL provides 24 graduate certificate programs and two education specialist programs. Express Scripts, is the largest corporation in the country, has its headquarters located on a college campus. Express Scripts has 2,500 employees working on the UMSL campus.