At UW Medical Center – Northwest (formerly Northwest Hospital & Medical Center), we’re proud of the acclaim we've received for our excellence in patient care and safety. Among the local, regional and national recognition we've received are: The Distinguished Hospital for Clinical Excellence Award; The Stroke Care Excellence Award; Winner of the HealthGrades Distinguished Hospital Award for Patient Safety for the last three years in a row. We’re also one of the safest places to get care – among the top 5% in the country.
With an ambulatory network that includes over 30 outpatient clinics, 200 employees, and a world-class staff of healthcare professionals, UW Medical Center – Northwest is proud to provide a wide spectrum of primary and specialty care across the Greater Seattle Area. Teamwork. Community. Opportunity. Become part of our team, and join our mission to make life healthier for everyone in our community.
The Vascular Center has an outstanding opportunity for a full time, (100% FTE, 40 hours per week), day shift, Clinic Patient Care Coordinator. The Patient Care Coordinator will be responsible for managing our surgeons’ daily schedules and providing our facility with all necessary scheduling information for upcoming sedative procedures. This is a high-volume position, ideal for individuals who are comfortable adapting to change and coordinating details.
The Regional Vascular Center is a fast-paced, multifaceted clinic providing a broad mix of inpatient and outpatient procedures. Our Vascular Surgeons treat conditions ranging from aortic aneurysms, to artery stenting, to varicose veins, and both our clinic and our service offerings are growing. The Patient Care Coordinator will act as the main surgical scheduler for the Regional Vascular Center.
Coordinates the delivery of services, including the daily patient flow and access to various health care services
Provides support services for both patients and physicians
Coordinates patient entry into and through the health care systems
Serves as a patient advocate
Processing incoming referrals
Scheduling patient appointments
Obtaining and verifying demographic and financial information
Processing patient paperwork
Coordinating care with other services
Triaging patient telephone calls to clinical staff
Providing information about services
Two years of experience in a tertiary patient care setting involving interaction with a variety of medical services, contact with patients and families and interaction with physicians
Typing: 40 wpm
Knowledge of Microsoft Word and Excel required
Proficiency in medical terminology
Time management, multi-tasking, and effective prioritization/organization skills
Excellent oral/written communication skills. Ability to compose, edit, and produce written materials accurately and effectively. Required editing skills include spelling, punctuation, grammar, format, and structure.
Demonstrated ability to effectively interact with staff, physicians, patients, and visitors using a professional and courteous manner with excellent public relations, customer service, and diplomacy skills
Must be able to move freely about the department and hospital
Must be able to sit for long periods of time
Ability to perform complex assignments independently
Ability to be creative, innovative, flexible
Knowledge of Mosaiq IMPAC software system preferred
A Bachelor’s Degree in a medically related or public relations field is preferred
CONDITIONS OF EMPLOYMENT UW Medicine is committed to being a drug-free workplace. We require a pre-employment drug screen. The use of marijuana for medical purposes accompanied by a prescription, even if permitted by state law, will not be considered acceptable for purposes of explaining a positive lab test result for marijuana.
UW Medicine includes Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Neighborhood Clinics, UW Physicians, UW School of Medicine, and Airlift Northwest.??
Founded in 1861, the University of Washington is one of the oldest public institutions in the west coast and one of the preeminent research universities in the world. The University of Washington is a multi-campus university comprised of three different campuses: Seattle, Tacoma, and Bothell. The Seattle campus is made up of sixteen schools and colleges that serve students ranging from an undergraduate level to a doctoral level. The university is home to world-class libraries, arts, music, drama, and sports, as well as the highest quality medical care in Washington State and a world-class academic medical center. The teaching and research of the University’s many professional schools provide undergraduate and graduate students the education necessary toward achieving an excellence that will serve the state, the region, and the nation. As part of a large and diverse community, the University of Washington serves more students than any other institution in the Northwest.