Every Skill, Every Effort, Everything We Have

Are you passionate about helping people? Do you want to make a difference in people's lives?

Do you want to be a part of something greater? To get exposure to many different disciplines while making a positive impact on the lives of a diverse patient population? At Cedars-Sinai you'll learn from dedicated healthcare professionals every single day and use state-of-the-art facilities to do something incredible - for yourself and for others. You will support the physicians and nursing staff in the delivery of health care by performing a variety of medically related tasks

Job Duties and Responsibilities:

• Greets patients, take appropriate vital signs, review current medications and record in medical record
• Coordinates, or serve as liaison, for administrative and clinical (based on scope of practice) support activities including facilities management, patient billing, utilization management, quality management, risk management, human resources, and payroll
• Coordinates communication between patients, family members, medical staff, administrative staff, insurance plans, and other departments
• Manages patient care flow and assist with monitoring CS-Link message pools and standard work
• Monitors their own workflow independently to meet the requirements of their position at a level of expertise that requires minimal supervision
• Assists with tracking and monitoring department specific data
• Explains policies, procedures, or services to patients using clinical or administrative knowledge, based on scope of practice
• Sets up exam room/procedure rooms appropriately based on patient visit needs
• Cleans/re-processes equipment and supplies based on standard work and department guidelines
• Addresses patient, physician, and staff concerns and resolve problems accordingly
• Provides assistance and direct patient inquiries or complaints to appropriate medical staff members and follow up to ensure satisfactory resolution
• May lead daily huddles and staff meetings and participates in performance improvement activities within the local assigned department