Under the general supervision of the Director of the Office of Financial Aid, the Financial Aid Coordinator provides assistance to students, faculty and administrators of the University answering questions regarding student accounts, general financial aid inquiries, and enrollment and registration.
DUTIES AND RESPONSIBILITIES:
Assist students and families with general questions regarding financial aid applications, loans and other forms.
Assist students and families with questions, inquires, or requests regarding financial aid programs and eligibility (ie FAFSA, KHEAA verify, etc).
Collect general financial aid documents and communicate with students/parents if forms are incomplete or needed.
Respond to inquiries and resolve problems or make the appropriate referral.
Assist with federal work study process flow.
Assist with running processes within the student operating system necessary for support and flow of financial aid office procedures.
Perform miscellaneous job-related duties as assigned
Attend workshops and open house events as required.
High school diploma or GED required. Bachelor’s degree preferred. Financial Aid experience a plus. Experience with Colleague Financial Aid Module a plus. Excellent customer service skills and ability to multi-task. Proficient in Excel
About Spalding University
Nestled in the midst of Kentucky’s largest city, historic Spalding University combines a rich history and a commitment to community service as we attract students who desire a high quality education in a very personalized setting. An engaged faculty serves nearly 2500 students at the bachelors’, masters and doctoral levels, providing quality, real-world learning in liberal and professional studies. Faculty, staff and students are united by the institutional mission: Spalding University is a diverse community of learners dedicated to meeting the needs of the times in the tradition of the Sisters of Charity of Nazareth through quality undergraduate and graduate liberal and professional studies, grounded in spiritual values, with emphasis on service and the promotion of peace and justice. With a focus on community service and leadership, Spalding offers all students a mission-driven connection to community and comprehensive learning resources while striking a distinctive balance serving the educational needs of both the traditional student and the working adult. In addition, our unique 6-week session delivery format affords students needed scheduling flexibility amidst other life resp...onsibilities. Spalding University is an Equal Employment Opportunity/Affirmative Action employer. The University complies with all federal, state and local equal employment opportunity laws. It is the University’s policy not to discriminate against any individual or group of individuals and to provide equal employment opportunity to all qualified persons regardless of race, color, national origin, age, disability, religion, sex, pregnancy, sexual orientation, gender identity, marital status, military status, veteran status or other protected status. All job offers are contingent upon successful completion of a pre-employment drug screening as well as a criminal background check.