Job Summary The Administrative Director of the Susquehanna University Health Center provides clinical and administrative leadership of medical service. Additionally, the Director is responsible for evaluating staff for performance, and polices within the Health Center; coordinates and ensures that the service provides high quality care in compliance with Accreditation Association for Ambulatory Health Care (AAAHC), best practices, state and federal statutes.
Directs Health Center's administrative operations, and establish, review, and update policies and procedures, including all safety, compliance, and risk management policies and applications.
Serves as the University liaison in implementing and monitoring the health care partnership with the Geisinger Medical Center.
Assess student health and wellness needs and explore and implement innovative practices to deliver high quality and efficient programs and services that address those needs.
Organizes and leads strategic planning efforts for Health Center, including ongoing strategic assessment, gap analysis, and benchmarking to support implementation of Health Center priorities and ensure alignment with the divisional strategic plan.
Proposes and manages the Center's budget.
Supervises and evaluates the Health Center staff and the student staff (receptionists, drivers), including scheduling and orientation to responsibilities.
In partnership with the Lean Nurse, establishes, reviews and updates policies, procedures and protocols that follow best practices, are evidence based and are consistent with standards established by AAAHC.
Presents information about the Health Center operations to parents and prospective students and coordinates the acquisition and review of health records for new students.
Responsible for student health benefit services.
Collects and maintains Center statistics, does year-end totals and annual report, and sets goals for the following year.
Monitors statistics and trends in the occurrence of communicable illnesses both on-campus and off campus.
Partners with the Dean of Health & Wellness on outreach wellness and prevention programs.
Develop a program to support employee health initiatives including pre-employment screening and immunizations as needed.
Maintains AAAHC accreditation status, update practices as required, ensures continuous quality management and improvement in all Health Center programs and services.
Coordinate departmental preparation for the response to critical incidents and public health threats on campus, including management of and effective communication about public health issues.
Develops, evaluates and participates in QI/QA studies and internal and external benchmarking.
Responsible for the student health benefit services.
Performs regular nursing duties and participates in on-call as needed.
Education and Experience Master of Science in Nursing, Master of Arts in Health, or Related field with five years of experience as a nurse in a primary care setting with experience supervising, scheduling, and evaluating staff required OR Bachelors of Science in Nursing or related field with seven years of experience as a nurse in a primary care setting with experience supervising, scheduling, and evaluating staff required. Pennsylvania RN license or License-eligible required.
Knowledge, Skills, Abilities Knowledge of English Language including meaning and spelling of words, rules of composition and grammar; Knowledge of Microsoft Office, general office equipment, variety of medical equipment and Epic Software; Knowledge of budget preparation and management; Strong problem solving skills and analytical skills to analyze complex information or problems in an objective manner; Exceptional organizational skills to work on multiple projects with competing deadlines and to establish goals and workload priorities; Ability to set priorities and advocate team concepts, work collaboratively with faculty and staff; Ability to think strategically with experience balancing policy and practice; Ability to promote patient education and clinical outreach materials; Demonstrated commitment to diversity, equity and inclusion; and knowledge of electronic medical records systems.
Physical Demand Position requires the ability to stand or sit for long periods of time and to move about the campus. Position requires the ability to talk and hear instruction. Position requires manual dexterity and the ability to use fingers, hands, and arms to feel, handle and reach. Position requires walking, standing, stooping, crouching, kneeling and bending. Position requires the ability to lift 50 lbs. when assisting a student, carry a 25 lb. emergency bag during emergency responses.
Education and Experience Leadership experience in an Accredited College Health program, oversight experience of primary care, and administrative operations in a healthcare environment preferred.
Number of Months: 12 months
Quick link for posting: 2152
Internal Number: 2152
About Susquehanna University
Susquehanna University is a selective, residential liberal arts college in Pennsylvania that provides a solid foundation in the liberal arts and sciences.