Provide excellent customer service while assisting patrons at the Library Service Desk. Assistance may include but is not limited to checking library items in and out of circulation, basic clerical work, answering telephones, troubleshooting basic computer or software questions and/ or problems, accepting payments for fines or fees for services, providing basic assistance for patrons in need of finding books, renewing library checked-out materials, accessing research databases and other online library resources. Provide general reference assistance to patrons and refers patrons to the appropriate liaison when necessary.
Audio Visual / Model collection management: Monitors collection use and condition of materials. Replaces materials as needed. Coordinates with faculty and staff to acquire new models and AV materials as requested. Weeds outdated and/or unused materials as needed. Maintains order in the collection room to facilitate use of the collection. Creates and organizes the materials for display to promote the Collection to the University and public community.
Provides backup for the Interlibrary Loan Department by processing and tracking incoming Lending requests: utilizing a variety of online bibliographic databases to verify citations for requested materials in the library utilizing ILLiad and preparing items for delivery, including retrieving items from the collection by scanning or retrieving on line materials for delivery. Also provides backup for the Interlibrary Loan Department by processing and tracking incoming Borrowing requests: utilizing a variety of online bibliographic databases to verify citations for requested materials and ensuring that they are not available locally utilizing ILLiad and requesting items from other libraries and processing them upon arrival.
Assists with Stacks maintenance including, but not limited to: daily rounds of library floors to pick up loose materials and report problems, sorting and shelving returned materials, and assisting library users in locating desired materials in the stacks also search for lost and /or misplaced materials for users. Lessens overcrowding on shelves throughout all stacks by performing or overseeing the shifting of collections; updates and replaces stack signs and other guides as collections are shifted.
Committee Service and Other Duties as Assigned: May serve on library and university committees, task-forces, and projects. The person may also be asked to perform other duties.
Special Instructions To Application:
Please ensure your full range of knowledge, skills, abilities, experience and education are listed on your application. Do not write ‘see resume’ on your application when completing the job duties section.
If you answer the questions at the end of the application, please ensure your application reflects the knowledge, skills, abilities and experiences to support your answers (see job duties section of previous employment).
Failure to answer the questions at the end of the application will not preclude your application from being considered but may result in your application not receiving full consideration of your knowledge, skills, and abilities.
Applicants must be currently authorized to work in the United States on a full time basis.
High school diploma or equivalency and two years of experience in library services, office support, or related field; or equivalent combination of training and experience.
Full time or Part time: Full Time
Position Location (city): Greenville
Position Number: 977218
Organizational Unit Overview:
The Laupus Health Sciences Library Access Services department is responsible for overseeing the circulation of Laupus Library materials, operates a reserve collection for course support, maintains, manages, and circulates the library's audiovisual collection including videos, audio cassettes, anatomical models, slides, charts, microfilm, etc.
To be a national model for student success, public service and regional transformation, East Carolina University uses innovative learning strategies and delivery methods to maximize access; prepares students with the knowledge, skills and values to succeed in a global, multicultural society; develops tomorrow's leaders to serve and inspire positive change; discovers new knowledge and innovations to support a thriving future for eastern North Carolina and beyond; transforms health care, promotes wellness, and reduces health disparities; and improves qualify of life through cultural enrichment, academics, the arts, and athletics. We accomplish our mission through education, research, creative activities, and service while being good stewards of the resources entrusted to us. East Carolina University delivers on the promise of opportunity. We open doors. We improve lives. We transform the present, and we discover the future. In these ways and more, we serve our community, our state, our nation and our world as together we reach toward our greatest potential. Tomorrow starts here.