The Director of Program Performance and Accountability is responsible for the administration and effective operation of the non-academic areas of Adult Education to include Records, Registration, and LEIS (Literacy Education Information System). Incumbent provides direct supervision and management of staff in assisting with Records and Registration and LEIS/Program Performance personnel. Director will serve as lead for Adult Education's use of Web Attendance for maintaining student rosters and will work with staff from GTCC's IT department and NCCC Systems Office to ensure that Web Attendance and LEIS are operating efficiently. Director oversees the maintenance of student records in a secure environment as outlined in PIP requirements and works with Adult Education staff to develop and monitor registration procedures for Adult Education students. The incumbent will be responsible for the orderly execution of the LEIS function including overall implementation processes and management of vital data for state and institutional program performance and accountability reports. Incumbent will be responsible for training related to the functions within records, Web Attendance, registration and LEIS. This position analyzes and evaluates data related to student performance with a goal of meeting all state and federal performance measure targets for Adult Education. This individual will work closely with the Associate Dean of Adult Education and will report directly to the Dean of Adult Education.
Bachelor's Degree in Information Systems, Computer Technology, Math, Statistics, Data Management, or related field from a regionally accredited post-secondary institution
Master's degree in Information Systems, Computer Technology, Math, Statistics, Data Management, or related field from a regionally accredited post-secondary institution
Four years of related records management experience, including evidence of experience in the following areas:
Thorough knowledge of data analysis best practices and procedures
Proficiency in Excel and in using database software applications such as Informer and SQL
Experience reviewing data according to programs and policies
Experience recognizing, working with, and reporting data anomalies
Experience analyzing, compiling, and reporting data analyses related to student performance and/or retention.
Recent experience with an enterprise student information system (e.g., Colleague)
More than four years of related records management experience
Experience as a database administrator and/or computer programmer
Experience in an academic setting
Literacy Education Information System (LEIS) Adult Education data entry and analysis experience
Experience reviewing data according to Community College and/or Adult Education programs and policies
Experience working with National Reporting System (NRS) Testing and Performance Measures
Internal Number: 4326
About Guilford Technical Community College
Guilford Technical Community College offers more than 80 programs of study and continues to support success through innovative education, training and partnerships. The college offers associate degrees, diplomas and certificates as well as noncredit courses in professional development, personal enrichment, job training, career development and basic education. As the third largest of 58 community colleges in the North Carolina Community College System, GTCC serves more than 40,000 students annually from its Jamestown, Greensboro, High Point, Aviation and Donald W. Cameron campuses as well as its Small Business Center in Greensboro and High Point.