Job No: 496641 Position Type: full-time Location: Lewisburg, PA Categories: Public Safety
This position works as part of a team in the Public Safety Communications Center at Bucknell University to maintain communications between Public Safety personnel, the Bucknell community and external constituencies. The Communications Officer will perform a full range of duties in a 24 hour communication center to include answering routine and emergency telephone and radio calls, dispatching officers, providing information, fire/intrusion monitoring, use of NCIC and JNET criminal/traffic computers and monitoring all incoming camera video. This is a full-time, benefits eligible position reporting to the Manager, Communications & Security Technology. This Communications Officer position will generally be scheduled to work 9 p.m. to 7 a.m.
Job duties include, but are not limited to: ? Monitor and operate the surveillance system. ? Operate the NCIC/JNET (computerized index of criminal justice information) system/computer to retrieve information for patrol officers. ? Operate the emergency alert and notification systems. ? Dispatch officers and personnel to all incidents, alarms, and emergencies on campus. ? Maintain an accurate log of operations in the Informant System according to Federal Communications regulations. ? Answer all routine and emergency telephone calls and provide information to visitors at the Public Safety office as well as the Bucknell Community. ? Coordinate service and communicate, as necessary, with staff, students, faculty and outside agencies and organizations. ? Issue all equipment for lock up staff and contract security. ? Contact Student Medical Driver for transportation to medical facilities. ? Coordinate and contact Facilities for routine and emergency calls after hours and submit work orders for repairs across campus as needed. ? Monitor the fire, intrusion and panic alarms on campus and at Bucknell owned off campus facilities and monitor river levels for potential flooding. ? Assist Residential Life during holidays, breaks and after hours with building access duties. ? Stay abreast of all departmental and university policies and procedures. ? Must obtain and maintain APCO and EMD Certifications.
Minimum Qualifications: ? High school diploma or equivalent, ? Strong written and communication skills and the ability to speak clearly and distinctly. ? Ability to exercise sound judgment and work independently ? Ability to handle all types of emergencies and situations in a calm, efficient and mature manner ? Ability to maintain confidentiality of sensitive information. ? Ability and willingness to learn and accurately follow all policies of the University and procedures of the department. ? Experience operating computers ? Proficient and accurate typing and data entry skills ? Ability to work all shifts to support the 24/7 operation. ? Ability to obtain Association of Public-Safety Communications Officials (APCO) and Emergency Medical Dispatcher (EMD) certifications
Preferred Qualifications: ? Previous law enforcement, security, safety or dispatch training or related experience.
Physical Demands: ? Ability to remain seated for long periods of time required
Bucknell University is a private, highly ranked, national liberal arts institution that offers strong professional programs in engineering, business, education, and music. Located in Central Pennsylvania along the Susquehanna River, Bucknell is nestled in the Borough of Lewisburg, an appealing Victorian-style town ranked as one of America's best small towns. Lewisburg and the surrounding region offer a unique combination of outdoor recreation opportunities, small-town charm, and amenities such as restaurants, art galleries, an art deco theater, museums, and boutiques. In addition to the many cultural and athletic events offered by the University and the Borough, the surrounding region offers outstanding schools, medical facilities, and an affordable cost of living. For those who crave the city, Bucknell is within an easy three-hour drive to Philadelphia, New York, Baltimore, and Washington, D.C. Bucknell University, an Equal Opportunity Employer, believes that students learn best in a diverse, inclusive community and is therefore committed to academic excellence through diversity in its faculty, staff, and students. Thus, we seek candidates who are committed to Bucknell's efforts... to create a climate that fosters the growth and development of a diverse student body. We welcome applications from members of groups that have been historically underrepresented in higher education.