Washington University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, genetic information, disability, or protected veteran status.
This position is responsible for the supervision of daily activity for the Commercial, Special Billing, Workers Comp, Registration Quality Assurance &aMPI management functions, and registration and charge entry processes for Student Health. There are 12 direct reports to this position. This person assists the A/R Manager in process development, prioritization relative to the operation of the department, and establishing workflow processes to maximizing efficiency.
PRIMARY DUTIES AND RESPONSIBILITIES:
Supervise and monitor daily activity of the staff.
Establish and maintain ETM Work Views to achieve full follow-up and optimal results.
Establish and monitor productivity and Quality Assurance standards.
Assist in the implementation of policies and procedures to ensure effective operation of assigned areas.
Interact with representatives of third party payers, clinical departments, and internal areas at PBS to resolve issues and remove obstacles.
Administer HR policies, conduct performance reviews, disciplinary action, etc.
Prepare month end activity and productivity reports in a timely manner.
Assure registration QA processes are up to date and followed correctly.
Supervise and assess the processes related to batch interface processing of registration, edits and charge entry for Student Health – Danforth Campus.
Work with manager and customer/contacts to refine and improve billing and follow-up processes.
Perform other duties as assigned by the A/R Manager and/or Director.
Equivalent of a bachelor’s degree with training in accounting, and five years of experience in business or a related field, including supervisory experience in health care reimbursement environment.
Direct experience in supervision.
Ability to manage and motivate staff across several areas of responsibility.
Ability to communicate effectively with internal and external contacts in verbal, electronic and written forms.
Ability to develop a working knowledge of billing system (EPIC) and BJC records systems.
Knowledge of third-party payers, billing and claims requirements, and familiarity with ICD-10 AND CPT-4 coding.
Department Name/Job Location:
This position is in the Department of WU Physicians Billing Services. This position is for the Medical School Campus.
This position is full-time and works approximately 40 hours per week.
The hiring range for this position is $51,272 - $65,374 annually.
All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. Current employees applying for a new position within the university may be subject to this requirement. The screenings will include a criminal background check and, as applicable for the position, other background checks, drug screen, employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.
Please attach a copy of your most current signed performance evaluation (completed within the last 18 months) to your online account. If you have not received a performance evaluation, you may provide two current signed letters of recommendation (written within the last 18 months), preferably to include one letter from either a current or recent former supervisor. To attach these documents, go to: My Career Tools, Add Attachment, Attachment Type – Performance Reviews or Letters of Recommendation.
Washington University in St. Louis, a medium-sized, independent university, is dedicated to challenging its faculty and students alike to seek new knowledge and greater understanding of an ever-changing, multicultural world. The University offers more than 90 programs and almost 1,500 courses leading to bachelor's, master's and doctoral degrees in a broad spectrum of traditional and interdisciplinary fields, with additional opportunities for minor concentrations and individualized programs. The faculty is composed of scholars, scientists, artists and members of the learned professions. They serve society by teaching; by adding to the store of human art, creativity, understanding, and wisdom; and by providing direct services, such as health care.