The Gifts and Constituent Information Specialist is a key member of the Advancement Services team. Under the direct supervision of the Director of Gift Administration, this position will be responsible for processing, acknowledging, and receipting all gifts to the University. Fully understands and applies industry and professional standards, university policy and procedure, federal and state laws and other regulations applicable to donations granted to the University. This position will be responsible for maintaining gift records and documentation. Additionally, the Gifts and Constituent Information Specialist will ensure the integrity of alumni and donor records. This position will interact with donors as needed on behalf of Gift Administration.
Department: Institutional Advancement
Position Category: Full Time
Education & Experience:
Bachelor's degree or equivalent education and work experience (minimum of three years of related work experience).
Preference given to candidates with formal training in fundraising, gift processing, record-keeping, accounting, and/or finance.
Previous experience working in higher education (or comparably complex organization)
Experience using Blackbaud's Raiser's Edge or similarly complex fundraising CRM required.
Previous experience in customer service, and/or interacting with donors or other high net worth individuals required.
Experience in Financial operations, record keeping, transaction inquiry and cash or cash-equivalent handling preferred.
Knowledge & Skills:
Familiarity with basic gift accounting principles and charitable gift guidelines.
Understanding of professional fundraising ethics and the Donor Bill of Rights.
Understanding of relational databases; the inter-relationships between data and records.
Proficiency in common applications such as Microsoft Office and/or G Suite required; experience using collaborative software such as Trello, Wrike, or Asana preferred.
Must be able to professionally communicate verbally and in writing to a wide array of internal and external constituents.
Ability to appropriately manage sensitive and confidential information
Critical thinking and the ability to prioritize and recognize nonstandard issues as they arise.
Exceptional at attention to detail, ability to identify and rectify errors.
Ability to prioritize and balance day to day workload to meet expected gift processing efficiency metrics and project/task deadlines as assigned is essential.
Must be self-motivated; strives for efficiency and accuracy.
Ability to work both independently as well as collaboratively with a team.
Comfortable working in-person and remotely with a diverse group of students, faculty, staff, alumni and donors.
Illinois Institute of Technology is a national, technological, Ph.D.-granting research university, with world-renowned programs in engineering, architecture, the sciences, humanities, psychology, business, law, and design. Founded in 1940 and tracing its roots back to the 1890s with the foundings of Armour Institute of Technology and Lewis Institute, IIT brings a focused, interdisciplinary approach to education, including the Inter-professional Projects Program. With five campuses throughout the Chicago area and alumni around the world, IIT pairs the educational and cultural experiences of America's Second City with the small feel of an undergraduate population of just over 2300 and total population of just over 7400.