The Seattle Cancer Care Alliance (SCCA), located in Seattle, Washington, is part of a dynamic collaboration among three organizations known nationally and internationally for their patient care and research: Fred Hutchinson Cancer Research Center, University of Washington, and Seattle Children's. Over the past 25 years, these institutions have worked together to support their mission of adult and pediatric oncology patient care services, research and education.
The Program Assistant I , a member of a dynamic team focused on coordinating all aspects of patient care. The role supports the team in coordinating access to SCCA services by completing essential administrative and customer support activities.
Sends information to patients and providers as directed
Routes referrals, orders, and medical records and compiles patient charts
Requests and receives diagnostic films and pathology slides as directed
Performs Intake Liaison duties as needed. This includes, but is not limited to, routing and delivering medical records, tissue and blood samples, and any other items to or from the clinic as needed
Answers and appropriately routes all incoming phone calls to SCCAs primary phone line
Maintains and orders department supplies
Performs other duties as needed or assigned
High school graduate or equivalent
Minimum of 1 year administrative/customer service support in a professional environment
Ability to work independently, organize and prioritize concurrent responsibilities and demands
Ability to communicate verbally in person, on the phone, and in writing in a clear and concise manner
Proficient in the use of word processing (Word), email (Outlook), and data entry in a Windows-based environment
Demonstrated customer service skills
Ability to work in a high pressure, deadline oriented, and complex health care environment
Ability to review work to identify and eliminate errors and omissions
Our Commitment to Diversity
We are proud to be an Equal Employment Opportunity (EEO) and Vietnam Era Veterans Readjustment Assistance Act (VEVRAA) Employer. We are committed to cultivating a workplace in which diverse perspectives and experiences are welcomed and respected. We do not discriminate on the basis of race, color, religion, creed, ancestry, national origin, sex, age, disability (physical or mental), marital or veteran status, genetic information, sexual orientation, gender identity, political ideology, or membership in any other legally protected class. We are an Affirmative Action employer. We encourage individuals with diverse backgrounds to apply and desire priority referrals of protected veterans. If due to a disability you need assistance/and or a reasonable accommodation during the application or recruiting process, please send a request to our Employee Services Center at firstname.lastname@example.org or by calling 206-667-4700.
At Fred Hutchinson Cancer Research Center, teams of world-renowned scientists and humanitarians work together to prevent, diagnose and treat cancer, HIV/AIDS and other diseases. Researchers are discovering new ways to detect cancers earlier, improve treatments, and learn how to prevent cancers from growing. Although Fred Hutchinson opened its doors in 1975, its history began about 20 years before that. In 1962 Fred Hutchinson envisioned a center devoted to studying cancer, a disease that took his brother’s life. Today Fred Hutchinson is contributing to the next waves of breakthrough treatments and prevention strategies. Fred Hutchinson collaborates with the Seattle Cancer Alliance, the National Cancer Institute, and the University of Washington.