All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored.
UW Neighborhood Clinics (UWNC) is a network of community-based clinics throughout the Puget Sound region. The clinics offer a wide spectrum of primary care services, as well as secondary care, from pediatrics to geriatrics. Urgent care services are offered seven days a week at select locations. The clinics are consistently recognized for high quality standards by the Accreditation Association of Ambulatory Health Care and the National Committee for Quality Assurance Patient-Centered Medical Home Program.
UWNC - Shoreline Clinic has an outstanding opportunity for a full-time (100%, 40 hours per week), day shift, OB/GYN RN CARE MANAGER. The OB/GYN RN Care Manager is responsible for ongoing case management coordination through the continuum of care for patients receiving obstetric and gynecological specialty services. This individual supports managing complex patients by implementing treatment plans and facilitating patient’s access to appropriate health care services, community resources, in addition to supporting patient self-management and increasing knowledge of the patient’s disease process. The RNCM manages therapy for patients enrolled in Care Management, which includes assessments, planning and evaluating the patient’s response to treatment. The RNCM supports the provider’s practice by partnering with the patient to identify barriers with their current medical treatment plan. In addition to working with the patients and their families, the RNCM interacts regularly with providers and personnel from within the UWMC system and outside to include, but not limited to: Pharmacies, clinic/office/hospital personnel, laboratories and home care nurses to coordinate care of patients. The nurse helps to educate prenatal and gynecology surgical patients. The Rn will also provide ambulatory nursing support as a member of the care team which may include procedures, walk-in triage or provide consultation to the care team staff regarding clinical issues.
RESPONSIBILITIES Care Management
Applies professional skills and knowledge of established concepts, principles, and practice to provide care coordination to UWNC patients.
Partners with primary care providers, case managers and other providers in implementing an interdisciplinary plan of care.
Assesses for psychosocial needs and implements strategies to ensure patients are at the appropriate levels.
Communicates plan of care in a timely manner to provider, patient and family in order to establish mutual goals.
Monitors and assists with analyzing outcome measures to provide guidance and direction for initiating and implementing changes to provide quality and outcomes of patient care.
Completes a nursing assessment to include patient’s medical history, disease process, medications, laboratory data and ability to manage therapy per provider’s treatment plan and documents all pertinent data.
Assesses patients/families’ knowledge, learning needs, readiness and comprehension abilities.
Educates and coaches the patient and family on behavior modification. Evaluates and manages current or potential side effects of therapy, self-care activities and implications/need for lifestyle changes.
Applies nursing process to identify and prioritize healthcare triage interventions that are appropriate and accurate, effective and reduces the risk of adverse outcomes.
Follows policy to document call inquiries.
Answers calls in a timely manner.
Maintains confidentiality of all caller and personnel issues.
Interacts with callers and other staff in a polite and courteous manner.
Documents all call inquiries according to policy and procedure. Manages multiple priorities by listening, assessing, speaking and transcribing patient information in computer.
Obstetric and Gynecologic Specialty Responsibilities
Demonstrates nursing knowledge and skills that reflect current ambulatory nursing services for women's prenatal, gynecologic, and primary care, including family planning and contraception, breast health including lactation assessment/support, and mental health.
Maintains knowledge and skills necessary to perform special procedures such as non-stress testing, wound care, catheterization, ECG, and physician assistance during procedures.
Demonstrates competency in patient education on specialty area topics such as prenatal and postnatal education, newborn care, post-partum recovery, mental health and lactation care, gynecologic outpatient procedures, and pre- and post-operative education.
Conducts in-person and telephone triage as needed.
Collaborates with UW Women's Health nurses in developing and providing standard OB/GYN nursing care consistent throughout the UW Medical Center.
Serves as a resource and helps answer questions and coordinate clinical care for patients across UWNC sites.
Teamwork: Demonstrates cooperation, adaptability, flexibility, communication, dependability, and supports team goals.
Respect and Caring: Compassion, customer relations, professional behavior, confidentiality, valuing diversity. Strives to consistently provide the highest quality of customer service to patients, families, guests, and co-workers by following UW Medicine’s Service Culture Guidelines.
REQUIREMENTS No experience required
LEGAL REQUIREMENTS: Registered Nurse License in the State of Washington
Bachelor’s degree in nursing (BSN)
Ambulatory OB/GYN experience
Inpatient OB/GYN experience, including Labor and Delivery
Certification in specialty area, such as NST training, lactation
UW Medicine includes Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Neighborhood Clinics, UW Physicians, UW School of Medicine, and Airlift Northwest.
Founded in 1861, the University of Washington is one of the oldest public institutions in the west coast and one of the preeminent research universities in the world. The University of Washington is a multi-campus university comprised of three different campuses: Seattle, Tacoma, and Bothell. The Seattle campus is made up of sixteen schools and colleges that serve students ranging from an undergraduate level to a doctoral level. The university is home to world-class libraries, arts, music, drama, and sports, as well as the highest quality medical care in Washington State and a world-class academic medical center. The teaching and research of the University’s many professional schools provide undergraduate and graduate students the education necessary toward achieving an excellence that will serve the state, the region, and the nation. As part of a large and diverse community, the University of Washington serves more students than any other institution in the Northwest.