Essential Functions: Academic Services Officer I/Success Coach reports to the Senior Director of the University AdvisingCenter and works closely with the manager/staff of the Office of Military Veterans Academic Excellence(OMVAE). This position supports the student success initiatives that enhance the retention mission ofthe VET-SSS Grant. This is a five-year Grant funded non-ESS track position.The primary duties of the position are:Participate in interviews of the VET-SSS applicants to determine level of academic need, self-efficacy,work ethic, eligibility for the VET-SSS program, and develop VET-SSS Student Contract and Goal & ActionPlan.Develop and/or support student success initiatives that enhance the retention mission of the VET-SSSgrant through:Maintain a minimum of two (20 minute) contacts per semester via appointment, phone, email,SKYPE, text, virtual platforms or social media.Assist with the development of the Virtual Success Seminars and the Summer LearningAcademy.Coordinate with the Office of Financial Aid FAFAS completion initiatives.Partner with key student success offices to provide a comprehensive suite of student success supportincluding but not limited to: Office of Scholarship and Financial Aid, Career Services, Student DisabilityServices and Counseling and Psychological Services.Work closely with the other VET-SSS Success Coach to develop online and face to face workshops andintervention programs to promote success strategies for VET-SSS students on academic probation aswell as students who are making adequate academic progress.Work as a member of the OMVAE advising team and act as a liaison to other units as appropriate.Continuously develop knowledge of best practices and tools in the areas of advising and learningcommunities.Must be available to work evening and weekend hours as needed and requested.Provide own transportation to work and work-related events.Participate in the preparation of reports using student enrollment and retention data to support VETSSSstudent success initiatives.Other duties as defined by the VET-SSS GrantThis is a subsidy conditioned appointment.
Qualifications: Bachelor degree in Student Success program, Education or related fields required; current participationin an academic program leading to a Master's Degree preferred.Ability to work with and maintain confidential documents.Ability to assimilate extensive knowledge of academic programs, policies and requirements.Excellent planning, organizational and time management skills with the ability to multi-task andefficiently prioritize workload.Critical thinking skills and the ability to propose and implement effective solutions to issues and/orproblems.Good oral and written communication skills.Computer literacy required.Previously established acceptable attendance and performance patterns.Prior tutoring experience desirable.Prior military experience preferred.
Internal Number: 76_208503
About Wayne State University
Founded in 1868, Wayne State University is a nationally recognized metropolitan research institution offering more than 400 academic programs through 13 schools and colleges to nearly 32,000 students. Wayne State?s main campus in Midtown Detroit comprises 100 buildings over nearly 200 acres; its five extension centers offer higher education to people throughout Southeast Michigan. Wayne State is dedicated to preparing students to excel by combining the academic excellence of a major research university with the practical experience of an institution that by its history, location and diversity represents a microcosm of the world we live in. Reflecting its location and the excellent international reputation of its graduate schools, particularly in the sciences, Wayne State boasts the most diverse student body among Michigan?s public universities. Its students represent 49 U.S. states and more than 60 countries.