Bachelor's degree and four years of experience in the information technology field, Associate's and six years, or a combination of education and experience equal to eight years; supervisory experience; demonstrated oral and written communication skills; organizational skills; ability to work collaboratively; capable of troubleshooting complex problems; and able to prioritize workload and multi-task in a fast-paced environment.
Experience with project management tools and methodologies such as Microsoft Project, PMBOK, and PMI certification; experience with process improvement and technology management practices such as ITIL and Six Sigma; experience in higher education; customer service experience; and expertise with Crestron Simple Windows, VT pro, Digital Media, and Roomview/Fusion. Additionally, the College has identified desirable qualifications that support our commitment to creating and maintaining a diverse campus community including the ability to speak a second language or to bring a multicultural perspective to the campus.
About the Opportunity:
Keene State College invites applicants for a Manager, Learning Space Technologies in the Information Technology Group to design, program, and manage systems and equipment used in technology enhanced classrooms and hands-on computer labs.
The Information Technology Group provides a wide range of technology services and support for the students, faculty, and staff of Keene State College. The IT Group is responsible for providing the campus with a reliable, flexible and secure technology infrastructure and the delivery of information technology services in support of academic excellence and efficient administrative services. We value customer service, partnerships, continued process improvements, project management methodologies and technical prowess. The Information Technology Group is part of the larger USNH Enterprise Technology & Support (ET&S) Organization which provides a wide range of technology services and support for the students, faculty, and staff of Keene State College and across all USNH institutions.
This position will propose and explore solutions to a wide range of complex problems by applying advanced knowledge and using professional expertise and institutional policies and procedures; supervise staff; act as project manager for assigned projects; and develop and maintain policies and procedures related to areas of responsibility.
Internal Number: 38344
About University System of New Hampshire
USNH is one of the largest employers in New Hampshire, committed to excellence in the work place and offering a wide range of benefits. We are committed to providing our employees with an enriching and dynamic work environment that encourages innovation, research, creativity and equal opportunity for learning, development and professional growth. USNH has four campuses and several satellite locations. Each campus focuses upon the delivery of exceptional service, education, and excellence for our students, faculty, staff, and off-campus collaborators. We encourage you to search our job site to determine if USNH has an exciting career opportunity that is right for you.