All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored.
UW Neighborhood Clinics (UWNC) is a network of community-based clinics throughout the Puget Sound region. The clinics offer a wide spectrum of primary care services, as well as secondary care, from pediatrics to geriatrics. Urgent care services are offered seven days a week at select locations. The clinics are consistently recognized for high quality standards by the Accreditation Association of Ambulatory Health Care and the National Committee for Quality Assurance Patient-Centered Medical Home Program.
UWNC - Belltown Clinic has an outstanding opportunity for a full-time (100%, 40 hours per week), day shift, CLINICAL LAB TECHNICIAN I. The Clinical Lab Technician I works in a clinical laboratory with a limited test menu and high service demands; performing waived and limited non-waived testing, excluding microscopic evaluations, and adult and pediatric phlebotomy.
Performs pre-analytic procedures of specimen collection and processing. This includes but is not limited to interpreting provider test orders and monitoring for accuracy, prioritizing specimen handling based on type and clinical urgency, investigating and documenting erroneous orders or other pre-analytic specimen problems, preparing specimens for transport, and data entry into the electronic medical record. Provides directions to patients for collection of non-blood specimens. Handles telephone inquiries for staff and providers.
Performs adult and pediatric phlebotomy by capillary and venous collection.
Performs routine and stat laboratory tests utilizing automated or semi-automated equipment and kit assays. This includes the ability to understand, operate, and troubleshoot (may involve working with manufacturer's customer service personnel) the applicable equipment and testing methods, consulting with the CLT Lead as appropriate.
Performs work accurately and precisely and can organize the workload to meet service demands, calmly and efficiently, as directed by the CLT II or CLT Lead.
Performs quality control analyses on all tests assigned and determines whether all parameters are within established ranges.
Evaluates test results and understands critical value limits for all tests assigned and reports immediately to appropriate medical staff.
Participates in an approved proficiency testing program in order to evaluate accuracy and reliability of test results and equipment.
May monitor laboratory inventory and place orders for supplies as directed by the CLT Lead.
May participate in training activities by demonstrating routine laboratory techniques to new employees as directed by and coordinated with the CLT Lead.
Assists with solving daily issues, such as equipment or ordering problems, notifying the CLT II, Lead, or managers when necessary.
Identifies problems or potential problems in a timely manner and refers them to the CLT Lead, clinic manager, lab manager or lab technical coordinator as necessary. Documents issues and events appropriately.
May send out letters to patients, as delegated by clinic leadership, with lab results or overdue reminder letters for appointments.
Promotes and follows the UWNC Patients Are First Service Culture Guidelines and goals as well as clinic standards for service efficiency, and effectiveness. Strives to consistently provide the highest quality of customer service to patients, families, guests, and co-workers.
Performs routine radiographic exams as directed by a clinic provider, limited to Level 1 and Level 2 exams as listed in the UWNC x-ray test menu.
Complies with the UWNC risk management program, including accurate and timely reporting of all adverse incidents as described in the policy.
Complies with all applicable information security policies and procedures.
Accesses only the patient health information that is appropriate for the duties performed.
Other Duties as Requested
Relevant experience or training in a clinical laboratory or medical setting, required active Medical Assistant-Phlebotomist with the Washington State Department of Health
Completion of a phlebotomy technician certification through the American Society for Clinical Pathology or other phlebotomy or laboratory assistant course certification and 1 Year of experience in a clinical laboratory
Able to be certified as a Medical Assistant-Phlebotomist with the Washington State Department of Health to perform venous and capillary invasive procedures for blood withdrawal within 90 days of hire.
Demonstrated computer experience, preferably in a Windows-based environment.
UW Medicine includes Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Neighborhood Clinics, UW Physicians, UW School of Medicine, and Airlift Northwest.
Founded in 1861, the University of Washington is one of the oldest public institutions in the west coast and one of the preeminent research universities in the world. The University of Washington is a multi-campus university comprised of three different campuses: Seattle, Tacoma, and Bothell. The Seattle campus is made up of sixteen schools and colleges that serve students ranging from an undergraduate level to a doctoral level. The university is home to world-class libraries, arts, music, drama, and sports, as well as the highest quality medical care in Washington State and a world-class academic medical center. The teaching and research of the University’s many professional schools provide undergraduate and graduate students the education necessary toward achieving an excellence that will serve the state, the region, and the nation. As part of a large and diverse community, the University of Washington serves more students than any other institution in the Northwest.