Herc-Higher Education Recruitment Consortium

At Cedars-Sinai, we're motivated by a collective spirit of innovation and the challenge to continuously improve. Above all, we share a real passion for helping others. Day after day, from department to department, our people give their all to create a community unlike any other. This is just one of the many reasons U.S. News & World Report has named us one of America's Best Hospitals--and now we invite you to join us and make a difference every single day in service of this outstanding work - excellence and innovation in patient care, research, and community service. From working with a team of dedicated professionals to using state-of-the-art facilities, you'll have great resources to do something incredible--for yourself, and for others

The Telecom Operator II will answer and advise all Cedars-Sinai incoming and outgoing telephone calls, using a computer-based PBX Smart Console. In this role, the Telecom Operator II will process all telephone calls to the Medical Center's main telephone number, handle patient location calls, respond to all emergency calls and codes, providing the appropriate information to the caller. Monitor all alarms for codes and respond appropriately by coordination with Security and Clinical Staff. During After-Hours, support and ensure department administrative telephone lines are answered in a timely (rapid/real time), accurate, and professional manner.