Saint Joseph’s University is a private, Catholic, Jesuit institution and we expect members of our community to be knowledgeable about – and to make a positive contribution to – our mission. Saint Joseph’s University is an equal opportunity employer that seeks to recruit, develop and retain a talented and diverse workforce. The University is committed to the diversity of its faculty and staff so that our students, our disciplines and our community as a whole can benefit from the multiple perspectives it offers. The University seeks qualified candidates who share our commitment to equity, diversity and inclusion. EOE
Saint Joseph’s University prohibits discrimination on the basis of sex in its programs and activities, including admission and employment, in accordance with Title IX of the Education Amendments of 1972. The Title IX Coordinator is responsible for overseeing compliance with Title IX and other civil rights laws and regulations. To contact the Title IX Coordinator, e-mail email@example.com, visit Campion Student Center suite 243, or call 610-660-1145. To learn more about the University’s Title IX policies, the process for filing a report or formal complaint of sex discrimination, sexual harassment, or other form of sexual misconduct, and the University’s response to reports and/or formal complaints, please visit www.sju.edu/titleix. Inquiries may also be directed to the Federal agency responsible for enforcing Title IX, the U.S. Department of Education Office for Civil Rights.
The Graduate Student Advisor is primarily responsible for academic advising and retention support of graduate students enrolled in programs within the School of Health Studies and Education. The incumbent will support students from matriculation through to graduation by providing assistance with academic advising, course registration, new student orientations, international student support, graduation & commencement activities, and other initiatives and activities that contribute toward the SHSE exceptional student experience.
• Serve as primary day-to-day contact for students in the graduate Health Studies programs and other programs as assigned • Review transfer credits and propose SJU course equivalency with approval by the program Director. Communicate regularly with students (via Canvas, email, phone, or university accounts on social media) to ensure they are fully informed of academic scheduling and deadlines associated with their progress through the program. • Disseminate information from other academic departments and the Career Development Center on internships, job opportunities, conferences and events to support student career pathways Address questions from students related to registration, course withdrawal, academic probation or dismissal. • Manage the Satisfactory Academic Progress and work with the University protocol for these issues. Submit monthly, quarterly and annual reports to the Department Chair, Dean, Program Director, and Executive Director of Graduate Programs on student enrollment and headcount. • Assist with creating course schedules by providing reports on current course enrollment or recommendations on course selections and number of sections based on student needs. Work directly with international students to ensure the needs of students holding visas are met in a timely and quality fashion. • Measure student satisfaction and recommend improvements based on the data. • Work directly with students in their final semester with regard to graduation and manage graduation approvals and commencement activities.
Assist the Executive Directors to ensure enrollment goals are met.
Support and collaborate on special projects with team members from the Office of Graduate and Extended Studies, CAS and SHSE.
Other duties as assigned by the Director.
?Bachelor’s Degree ?Minimum of 1-3 years’ experience providing customer service ?Demonstrated ability to quickly learn new systems and processes ?Demonstrated success with providing exceptional high-level customer service ?Demonstrated experience being adaptable, patient, and a self-starter ?Excellent communication and interpersonal skills ?Ability and desire to work with diverse student groups ?Knowledge of and commitment to the mission of Saint Joseph’s University
?Master’s degree or intent to enroll in a master’s degree program ?Previous professional experience working with graduate students ?Familiarity with Elucian Banner, Starfish, and Slate, and database platforms
About Saint Joseph's University
For over 160 years, Saint Joseph’s University has been engaging men and women in a rigorous Jesuit education that empowers them to become leaders in their industries and communities. An expansive liberal arts curriculum that serves as a foundation for all students, combined with programs tailored to meet the needs of complex and evolving fields prepare students for all of their post-graduate pursuits. As a Jesuit institution, guided by a faith that promotes justice, Saint Joseph’s University educates for a higher purpose; service is central to the Jesuit identity, and students are expected to improve the common good by utilizing their skills and knowledge to promote tolerance, compassion and social justice.