Initial Review Date (IRD) UC Santa Cruz staff jobs are posted until filled. Application materials submitted by 11:59 pm on the IRD will be routed to the hiring unit for consideration. NOTE: Materials submitted after the IRD will be forwarded only at the request of the hiring unit. Submit your materials before the IRD to ensure consideration by the hiring unit.
Initial Review Date (IRD): 12-16-2020
Dept Marketing Statement The Office of the Registrar maintains an accurate academic record for each student who enrolls at the University of California, Santa Cruz, and provides timely, accurate, and responsive services to students, faculty, staff and the public. We support student retention and graduation by educating and coaching students through the complexities of University policy and procedures. We enable successful progress toward students' dreams of advanced education and professional opportunities.
Under the direction of the Assistant Registrar, Records Manager, provides student specific information in a timely manner about enrollment, grades, and other pertinent student record information. Coordinates and administers UCSC's special enrollment programs independently and in conjunction with Global Engagement. Processes transcripts and applies transfer credit to UCSC student records. Applies professional Registrar student service based concepts to student record functions. Provides information and enforcement of institutional, state, and federal policies, procedures and regulations. Receives direction regarding more complex programs.
Areas of responsibility include: contributions to policy development and implementation; participation with the Academic Senate's Committee on Educational Policy (CEP), Committee on Courses of Instruction (CCI) and Graduate Council (GC) in curriculum, course, and program approval; academic advising and degree audit support; functional processing oversight of the Academic Information System (AIS) and other systems including Campus Curriculum and Leave Planning (CCLP), Curriculum Approval and Tracking (CAT), 25Live, and Schedule25 for classroom and event scheduling; classroom scheduling and advocacy for renovations; enrollment and fee assessment; grading and transcripts; graduation and diplomas; maintenance of student academic record integrity; preservation of permanent student academic records; enrollment reporting and data analysis; protecting the privacy of student academic records; certification of veteran student education benefits; and determination of legal residence for fee purposes.
Pay, Benefits, & Work Schedule Salary Information: $18.06 - $28.74 / Hourly. Salary commensurate with skills, qualifications and experience.
Job Duties 15% - Provides routine guidance and information to students (current, prospective, and former), parents, faculty, and / or staff regarding enrollment, registration, grading, degree and student record policies, procedures, and regulations.
15% - Participates in outreach services to prospective and current students, staff, faculty, parents, and / or the general public.
15% - Determines transfer credit for continuing and readmitting UCSC students, including application to the campus general education requirements, adhering to transfer credit guidelines and policies, including awarding satisfaction of campus general education requirements.
15% - Participates in processing student records, including the accurate logging in of records, review of student academic performance, forwarding records to appropriate staff for further review and/or filing.
10% - Analyzes routine student inquiries, determines relevant issues, and implements or recommends solutions.
10% - Consults with experienced level staff and / or faculty when reviewing more complex student record issues.
10% - Assists in developing and implementing registrar core functions such as enrollment, transcript activities, transfer credit, grading etc.
5% -Identifies opportunities for improved internal practices and procedures.
5% - Participates in the testing process regarding the development and maintenance of student record systems.
Ability to apply working knowledge of policies to individual situations in a diverse learning community.
Problem identification and critical thinking skills.
Organizational skills and ability to prioritize work and meet deadlines.
Verbal communication skills. Active listening skills. Customer service orientation.
Strong written communication skills.
Experience using complex databases.
Ability to work with people from diverse cultures. Utilizes excellent constituent service skills with all interactions.
Ability to establish and maintain cooperative relationships with campus departments.
To ensure review of application materials by the hiring unit, they must be submitted on or before the initial review date (IRD) via the Staff Employment Opportunities web site; https://jobs.ucsc.edu. A computer is available at the UC Santa Cruz Staff Human Resources Office located at Scotts Valley Center. The Scotts Valley Center is located at 100 Enterprise Way, Suite E100, Scotts Valley, CA 95066. To learn more or to request disability accommodations, call 831-459-2009. Hearing impaired are encouraged to use the California Relay Service at 800-735-2922. UC Santa Cruz is an Equal Opportunity Employer.
The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status. UC Santa Cruz is committed to excellence through diversity and strives to establish a climate that welcomes, celebrates, and promotes respect for the contributions of all students and employees.
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