The Seattle Cancer Care Alliance (SCCA), located in Seattle, Washington, is part of a dynamic collaboration among three organizations known nationally and internationally for their patient care and research: Fred Hutchinson Cancer Research Center, University of Washington, and Seattle Children's. Over the past 25 years, these institutions have worked together to support their mission of adult and pediatric oncology patient care services, research and education.
The Cellular Therapy Laboratory (CTL) at SCCA is responsible for all cell therapy-based procedures occurring at the SCCA. These range from standard cryopreservations to complex processing such as cell selections, enrichments, and depletions. The laboratory is regulated by the FDA, cGTP/cGMP standards, maintains CAP certification, and is accredited by the Joint Commission and the Foundation for the Accreditation of Cellular Therapy (FACT).
The CTL Coordinator is a full time (40 hrs per week) position, responsible for administrative activities that support clinical operations. The position collaborates with other coordinators, department supervisors/manager, technical staff within the CTL and other personnel within and outside SCCA.
The nature of this work is challenging and we are seeking a highly motivated individual with initiative, tenacity, a positive attitude, team work experience and exemplary communication and organizational skills. Effective cross-functional collaboration with other departments at the SCCA and with external organizations is necessary to the position. This includes being comfortable interacting with medical, research, quality and other administrative staff in multiple departments. While experience specific to this role and environment is desired, many of the key responsibilities can be learned on the job.
Respond to incoming phone calls, emails and faxes
Communicate daily with providers and nurses regarding cell processing order details and/or timing for Cellular Therapy product delivery to patients.
Gather and disseminate information to and from outside entities that interact with CTL, including reporting of clinical results
Ensure all incoming physician orders are incorporated into the processing schedule. Identify the resources at SCCA and outside institutions that are able to initiate, complete and/or correct orders
Populate daily schedule and post weekly schedule. Initiate real-time updates of daily schedule as current information is received
Coordinate specimen transfer to research and clinical staff
Data entry for metrics and quality dashboards
Monitor cell product microbial culture result reports and make necessary notifications/update reports
Scheduling of specialized procedures such as bone marrow harvests
Follow, create and revise standard operating procedures (SOPs)
Participate in laboratory improvement projects
Communicate and escalate issues appropriately and effectively
Required qualifications and skills:
BA/BS or relevant experience in a clinical or laboratory setting in either academics or industry
Outstanding written and verbal communication skills
Strong organizational, analytical and problem-solving skills
Attention to detail
Mature judgment with strong decision-making skills
Strong work ethic with the ability to take appropriate initiative
Ability to collaborate, communicate and be accountable
Ability to work in a fast paced, complex environment
Ability to prioritize concurrent responsibilities with excellent time management skills
Ability to navigate through, but not avoid, conflict
Ability to deal with complex problems and propose creative solutions
Preferred qualifications and skills:
Advanced proficiency with the Microsoft Office Suite including experience with SharePoint
Experience with clinical information systems, specifically Cerner, EPIC and LabWare
Familiarity with FDA Good Documentation Practice (GDP)
Experience with medical terminology and HIPAA guidelines
Experience in handling biological specimens
Hematology, oncology and/or immunology knowledge
Knowledge of FDA, FACT and CAP regulations
Our Commitment to Diversity
We are proud to be an Equal Employment Opportunity (EEO) and Vietnam Era Veterans Readjustment Assistance Act (VEVRAA) Employer. We are committed to cultivating a workplace in which diverse perspectives and experiences are welcomed and respected. We do not discriminate on the basis of race, color, religion, creed, ancestry, national origin, sex, age, disability (physical or mental), marital or veteran status, genetic information, sexual orientation, gender identity, political ideology, or membership in any other legally protected class. We are an Affirmative Action employer. We encourage individuals with diverse backgrounds to apply and desire priority referrals of protected veterans. If due to a disability you need assistance/and or a reasonable accommodation during the application or recruiting process, please send a request to our Employee Services Center at email@example.com or by calling 206-667-4700.
The Seattle Cancer Care Alliance was incorporated in 1998 as a separate, jointly governed non-profit that included the cancer programs of three partners. Seattle Cancer Care Alliance is a cancer treatment center that unites doctors from Fred Hutchison Cancer Research Center, University of Washington Medical Center, and Seattle Children’s. The purpose of this organization is to provide state-of the-art patient and family centered care; support the conduct of cancer clinical research and education; enhance access to improved cancer interventions; and advance the standard of cancer care regionally and beyond. The Seattle Cancer Care Alliance is the only NCI-designated comprehensive cancer center in the Northwest, and according to the National Cancer Data Base, Seattle Cancer Care Alliance patients in general have better survival rates than patients treated at other cancer treatment centers.