Utica College, a small comprehensive college in Upstate New York, is seeking applications for a Financial Aid Counselor. This position is responsible for counseling new and returning students on financing their education.
In deciding whether to apply for a position at Utica College, candidates are strongly encouraged to consider the UC mission and culture to help determine their potential success at http://www.utica.edu/instadvance/marketingcomm/about/. Our Mission and Values Statement includes a commitment to fostering diversity in background, perspective, and experience within an environment that is dedicated to the freedom of expression and the open sharing of ideas. At UC, diversity means that we are a community that represents a range of human experience and makes conscious choices to appreciate, respect, and learn from each other. Utica College actively seeks and welcomes applications from candidates with exceptional qualifications, particularly those with demonstrable commitments to a more inclusive society.
Primary responsibilities include:
• Counsels students and families regarding all aspects of financial aid and payment options through various communication means such as in person, by telephone, by email, etc.
• Reviews appeals and special circumstances according to office guidelines and makes recommendations on future action towards the student account and/or revisions of awards.
• Assists students with navigating various websites including the Financial Aid Portal for verification and other aid requirements, Bannerweb as they apply for loans, sign up for payment plans or complete entrance or exit interviews, etc.
• Participates in state, regional and national professional development activities to ensure a complete understanding of federal and state regulations and remain current on changes to the federal and state aid programs.
• Must utilize conflict resolution skill set as needed to help students and parents understand the situation and identify potential solutions to issues.
• Collaborates to foster good relationships with colleagues from other areas of the university including but not limited to: Admissions, Enrollment Management, Academic Support, Faculty, Business Office, Registrar’s, etc.
• Maintains student confidentiality in accordance with FERPAregulations.
• Insures compliance of state and federal regulations and guidelines pertaining to financial aid.
• Monitors financial aid discrepancies using reports from Banner.
• Reviews requests for individual student Cost of Attendance increases and requests to move off campus.
• May be required to attend various College events such as Open Houses and Move-in weekends.
• May serve as front desk receptionist as required.
• Other duties as assigned by the financial aid director.
Bachelor degree required, but consideration will be given for education and considerable experience in a similar setting.
To apply, submit a cover letter, resume, and a diversity statement. All positions at Utica College support the College’s mission and values in part by being active members of an inclusive environment. Please describe in your diversity statement how you would see yourself incorporating this into this role.
In line with the College’s Affirmative Action Policy, there is no requirement or expectation that a candidate disclose their identity or membership in any protected class or group, either in the diversity statement or in other application documents submitted to the search committee. For additional information on what to provide in your diversity statement please reference the diversity statement guide at the following link: https://www.utica.edu/hr/media/Diversity_Statement_Guide.pdf
Active consideration of candidates will begin immediately and continue until the position is filled. References will be checked for candidates invited to campus.
Utica College is an affirmative action, equal opportunity employer. We encourage applications from under-represented groups as well as individuals who have experience with diverse populations.
About Utica College
Founded in 1946, Utica College is a private comprehensive institution distinguished for its integration of liberal and professional study. Our dedicated faculty and staff have built a tradition of excellence in teaching and learning with particular emphasis on providing individual attention to students. The College enrolls approximately 3,700 students – approximately 2,700 undergraduates and 1,000 graduate students. A city of approximately 60,000, Utica is located at the foothills of the Adirondack Mountains in the Mohawk Valley region of upstate New York. The area offers easy access to a broad variety of cultural attractions, including the historic Stanley Performing Arts Center and renowned Munson Williams Proctor Arts Institute, as well as four-season recreation.