The University of Michigan Shared Services Center (U of M SSC) is a customer service organization focused on providing user-friendly and cost effective administrative services to the university community. The SSC offers key financial and human resource transaction services to customers through consistent processes and enabling technology.
The Accounting Customer Service (ACS) Accountant works as a part of a collaborative team of fellow Accountants and Associates. Reporting to the Accounting Supervisor, each Accountant is responsible for processing a wide range of accounting transactions requested by internal customers and business partners and completing other monthly accounting duties as assigned. These responsibilities are expected to be delivered with excellent customer service and a high degree of accuracy and quality.
Starting salary is $47,500 and considerations for a higher salary are based on experience.
Knowledge of and the ability to adhere to University of Michigan policies and procedures
Apply understanding of accounting principles, university policies, and the unique characteristics of governmental fund accounting in a University setting
Review or prepare journal entries for proper chartfield (chart of accounts) utilization, appropriate application of university accounting principles and sponsor rules and regulations which vary with each of the university’s fund types
Analyze financial transactions and/or chartfields for unusual or improper activities and suggest alternate options
Initiate the opening of chart of account (chartfield) combinations for projects, short codes, and programs
Provide exceptional customer service to the university’s schools, colleges, and units (via email and over the phone)
Provide the University community with consultation related to recording of journal entries, chartfield structure, and general university accounting policy and procedures
Assist with month and year-end close of the Accounts Payable sub-ledger and the General Ledger
Actively use Business Objects and PeopleSoft queries to complete daily responsibilities
Opportunity to lead introductory accounting trainings to the university community
Embrace LEAN principals in support of a continuous improvement culture
Other duties and projects as assigned
Bachelor’s degree in Business Administration with a major in accounting
Working knowledge of Accounting principles, processes, and systems
Demonstrated ability to deliver excellent customer service
Effective written and verbal communication skills
Ability to embrace change and be flexible with potential process changes
Ability to work effectively in a team environment and build relationships in the workplace
Ability to work efficiently, accurately with strong attention to detail
Experience with identifying process improvements in daily work and taking initiative to implement the recommended action
Proficiency with Microsoft Office (Word and Excel), database queries and Google software
Demonstrated ability to multitask and prioritize throughout the workday
1-2 years experience in an accounting capacity
Experience in a Shared Services/Central Finance organization
Experience in a higher education setting
Organizational Core Competencies and Skills:
Advancing the Mission - Demonstrates ability to operate effectively in a manner consistent with the University of Michigan mission and culture.
Building Relationships/Interpersonal Skills - Values organizational diversity, treats others with respect, and promotes cooperation.
Creative Problem Solving/Strategic Thinking - Develops and creates ideas, processes, and approaches focused on the future.
Communication - Demonstrates excellent communication skills to those at all levels throughout the University.
Development of Self and Others - Seeks opportunities to learn and develop themselves and others by setting developmental goals and seeking performance feedback.
Flexibility/Adaptability to Change - Responds positively to and champions change to others.
Leadership/Achievement Orientation - Holds self-accountable for meeting established objectives and successfully accomplishing desired outcomes.
Quality Service - Strives to meet the expectations of internal and external customers, firmly establishing a service first culture.
The University of Michigan, with an operating budget of over $7 billion, is a leader in higher education. U-M SSC provides administrative support related to financial and human resources in the following areas: Accounts Payable, Travel and Expense, General Accounting, Accounts Receivable, Benefits, HR Data Management, Time and Leave, and Employment Process. To learn more about U-M SSC, please visit our website: SSC.umich.edu.
We offer our employees an extensive total compensation package including competitive pay, a two-for-one retirement contribution, a variety of health insurance options, and a generous vacation plan. In addition, there are seven paid holidays and four paid season days.
The Shared Services Center seeks to recruit and retain a diverse workforce as a reflection of our commitment to serve the diverse people of Michigan, to sustain the excellence of the university, and to offer our students richly varied disciplines, perspectives and ways of knowing and learning.
NOTE: Visa sponsorship is not available for this position
Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.
The University of Michigan is an equal opportunity/affirmative action employer.
Internal Number: 191671
About University of Michigan - Ann Arbor
A great university is made so by its faculty and staff, and Michigan is recognized as one of the best universities to work for in the country. The Michigan culture is known for engaging faculty and staff in all facets of the university to create a workplace that is vibrant and stimulating.For two consecutive years, the Chronicle of Higher Education has placed U-M in its "Great Colleges to Work For" survey. In particular, the university earns high marks for strong relations between faculty and administrators, a collaborative system of governance, strong pay and benefits, and a healthy work/life balance.