Reporting to the Assistant Dean of Administration for the Social Science Division, the Director of Administration and Operations (DAO) is responsible for the overall management of the administrative, financial, and staff operations for the Social Science Administrative Support Group (ASG). The ASG is a shared service support model that sits centrally within the Division of Social Science and provides faculty assistance, financial processing, payroll and academic appointment processing, technology applications support, events management, and web support and development to seven academic departments within the Division.
In consultation with FAS HR, this position manages human resources for 10 non-exempt staff, including recruiting, performance management, compensation, staff relations, and training and development. The DAO actively works to provide a healthy and inclusive work environment for all staff.
The DAO also manages the departmental budget of 815K annually, partners to negotiate the annual service level agreements with client departments, and develops and implements policies and procedures for effective administrative support for the client departments and division.
In addition, the DAO plays a central role in supporting divisional operations by providing high-level interim support for divisional managers on leave or departments with vacant positions, is responsible for managing the orientation of new administrators in the division, and provides ongoing consultation and mentorship. The DAO represents the division on FAS and HU-wide committees and acts as a resource for best practices in administration for client departments and the division.
The ASG sits within the Division of Social Science which is strongly committed to creating and supporting a diverse workforce. Respect and fairness, kindness and collegiality, and trust and transparency are among the values we espouse and promote in our workplace culture. We work hard to ensure a healthy, inclusive and positive environment where everyone does their best work in support of Harvard's mission.
All formal written offers will be made by FAS Human Resources.
Salary Grade: 058
Union: 00 - Non Union, Exempt or Temporary
Bachelors degree and at least 7 years of progressively responsible administrative management experience, including staff supervision and financial management, in an academic setting.
Strong interpersonal and communication skills including the ability to deal diplomatically with a wide range of people. Strong leadership, negotiation, and consensus building skills. Demonstrated experience managing a service-oriented unit, including experience with relationship building, expectation setting, and managing specialized requests in a standardized service environment. Thorough understanding of budgets, budget preparation, and financial monitoring. Attention to detail. Familiarity with HR practices (evaluation, hiring, etc.) Demonstrated writing ability, editing, and proofreading skills. Knowledge of IT systems and processes and the ability to learn and apply new software applications quickly. Strong skills in Microsoft Office Suite, including Word and Excel.
EQUAL OPPORTUNITY EMPLOYER: We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Internal Number: 52056BR
About Harvard University Faculty of Arts and Sciences
Harvard University is devoted to excellence in teaching, learning, and research, and to developing leaders in many disciplines who make a difference globally. The University, which is based in Cambridge and Boston, Massachusetts, has an enrollment of over 20,000 degree candidates, including undergraduate, graduate, and professional students. Harvard has more than 360,000 alumni around the world. The University has twelve degree-granting Schools in addition to the Radcliffe Institute for Advanced Study, offering a truly global education. Established in 1636, Harvard is the oldest institution of higher education in the United States.