Research - Laboratory/Non-Laboratory, Staff/Administrative
As a UW employee, you have a unique opportunity to change lives on our campuses, in our state and around the world. UW employees offer their boundless energy, creative problem-solving skills and dedication to build stronger minds and a healthier world.
UW faculty and staff also enjoy outstanding benefits, professional growth opportunities and unique resources in an environment noted for diversity, intellectual excitement, artistic pursuits and natural beauty. All of which has allowed the UW to be nationally recognized as a “Great College to Work For” for six consecutive years.
UW Medicine works to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty medical care to people of the region, and preparing tomorrow’s physicians, scientists and other health professionals. Within the large UW Medicine health system, the School of Medicine (SOM) is a world leader in biomedical research, with the largest biomedical research program at a public university based on National Institutes of Health funding and ranking among the top research universities internationally.
The Clinical Trials Office (CTO) supports the clinical research mission of UW Medicine. The CTO is an operational unit within the SOM’s Office of Research and Graduate Education charged with providing multi-service support to clinical researchers bringing important new therapies to our patients in compliance with evolving regulatory requirements.
The Clinical Trials Office has an outstanding opportunity for a Clinical Research Billing Team Lead.
CHARACTERISTIC DUTIES AND RESPONSIBILITIES
Coverage Analysis, Research Community Outreach, Special Projects: •Perform comprehensive and independent review of all documents related to Coverage Analysis, including the protocol, contract, informed consent and other supporting documentation; •Review study billing grids in accordance with Coverage Analysis; •Assist investigators in determining studies’ status under Medicare coverage rules and in identifying services as non-covered research-only care, usual care, expanded care and investigational items and services along with their associated costs; •Understand and exercise independent judgment and discretion in the interpretation and application of the Medicare National Coverage Determination for Routine Costs in Clinical Trials, and all relevant UW Medicine clinical research budgeting and billing policies and procedures; •Provide training and education to Clinical Research Budget & Billing (CRBB) colleagues, School of Medicine investigators, research staff and practice site staff on research billing policies, procedures and tools; •Provide excellent customer service and accurate guidance to clinical research study teams regarding clinical research billing policies and procedures; •Assist in development of content for CRBB website and outreach documents; •Assist faculty, staff, and others in interpreting internal and external research billing policies; •Participate in internal and interdepartmental project teams as assigned; •Assist Billing Manager and Director with the implementation of special projects, such as post-implementation “first subject” monitoring.
Team Lead: •Perform quality control checks and review of CRBB Billing unit work product to ensure accuracy and consistency. Monitor team and work to identify and promulgate best practices and fill training gaps; •Serve as a primary point of contact for the Billing Specialist team members, managing assignments, monitoring deadlines, and promoting quality and consistency of Billing unit output; •In collaboration with the Billing Manager, contribute to staff performance evaluation process, provide training for new and existing team members; •Assist in developing, implementing and ensuring strategies to achieve and maintain unit service and quality goals; •Contribute to the development of the CRBB metrics and other analytics for internal and external audiences; •Assist in the development of standardized procedures and tools for clinical research billing; •Identify issues requiring the Billing Manager and/or Director input; and •Perform other duties as required.
MINIMUM REQUIREMENTS •A Bachelor’s degree in science, business, healthcare administration or related field. •At least 3 years of related experience in the area of healthcare and/or research billing, clinical research study coordination or management, health system operations, or other related research or healthcare experience.
Additional Requirements •Demonstrated team leadership skills. Ability to make positive contributions and work effectively and efficiently in a group environment. •Exceptional customer service skills. •Strong written and oral presentation skills. Ability to communicate effectively with all levels of staff, faculty, management and collaborators. •Ability to understand and convey complex policy, financial and scientific/technical information in a manner that is understandable to a wide audience. •Ability to teach and mentor others in group settings, in one-on-one sessions and remotely. •Ability to prioritize and organize work independently in a fast-paced, high-volume setting. •Demonstrated skill in using Microsoft Excel and Access.
Equivalent education and/or experience may substitute for minimum requirements.
DESIRED REQUIREMENTS •Experience in an academic medical setting. •Experience with Epic, especially HB or PB. •Accounting and finance experience. •Experience as a research study coordinator and/or fiscal specialist in a healthcare setting. •Knowledge of the Medicare Clinical Trials Policy and other federal, state and institutional clinical research regulations.
CONDITIONS OF EMPLOYMENT The application process for UW positions may include completion of a variety of online assessments to obtain additional information that will be used in the evaluation process. These assessments may include Work Authorization, Cover Letter and/or others. Any assessments that you need to complete will appear on your screen as soon as you select “Apply to this position”. Once you begin an assessment, it must be completed at that time; if you do not complete the assessment you will be prompted to do so the next time you access your “My Jobs” page. If you select to take it later, it will appear on your "My Jobs" page to take when you are ready. Please note that your application will not be reviewed, and you will not be considered for this position until all required assessments have been completed.
Founded in 1861, the University of Washington is one of the oldest public institutions in the west coast and one of the preeminent research universities in the world. The University of Washington is a multi-campus university comprised of three different campuses: Seattle, Tacoma, and Bothell. The Seattle campus is made up of sixteen schools and colleges that serve students ranging from an undergraduate level to a doctoral level. The university is home to world-class libraries, arts, music, drama, and sports, as well as the highest quality medical care in Washington State and a world-class academic medical center. The teaching and research of the University’s many professional schools provide undergraduate and graduate students the education necessary toward achieving an excellence that will serve the state, the region, and the nation. As part of a large and diverse community, the University of Washington serves more students than any other institution in the Northwest.