The Nurse Manager at Boynton Health (BH) supervises and coordinates nursing services and AFSCME Healthcare staff for clinical areas in gynecology, primary care, and the St. Paul clinic. This position co-manages urgent care staff with the Nurse Manager of civil service employees. The Nurse Manager performs key nursing functions and medical treatments, or delegates those responsibilities to qualified nursing personnel. Assigned responsibilities are carried out in a manner respectful of the rights of patients and staff from diverse populations, and conducive to the efficient, effective delivery of high quality ambulatory care.
Detailed Job Responsibilities:
Maintain a respectful work environment.
Promote a safe, equitable, and respectful environment in which concerns can be addressed effectively.
Provide direct supervision for AFSCME Healthcare nursing staff in clinical area(s).
Recruit, hire, and evaluate the performance of nursing personnel.
Develop and direct the onboarding and training process of new nursing staff.
Monitor staff performance, ascertain learning needs, provide necessary instruction, and determine if learning needs have been met or if additional training is needed.
Monitor compliance with annual competency testing for nursing staff
Delegate patient care functions as appropriate based on nursing staff licensure
Coordinate/participate in formulation and on-going review of patient care policies, procedures, and protocols.
Direct key personnel in the ordering of supplies, medications, and equipment.
Develop effective staffing schedules and promote optimal utilization of patient care personnel with the assistance of the RN Lead for PC/UC.
Collaborate with the manager of nursing in granting absence requests.
Manage the performance of staff according to policies of the U of M and Boynton Health.
Ensure nursing staff have the skills and supervision to provide safe, quality care appropriate to their assigned roles.
Ensure staff documentation meets quality standards and requirements
Perform annual review of nursing staff
Assist the Directors of Boynton Health in clinic management.
Work with Human Resources and Quality Assurance to assure compliance with University of Minnesota, Federal, and State policies and mandates.
Works in collaboration with Nurse Manager of civil service employees
Co-direct weekly nursing meetings to improve communication, receive staff input and provide in-service education.
Enforce staff adherence to OSHA guidelines including (but not limited to) BBPE and MERTKA.
Oversee medical and pharmaceutical supplies in their assigned areas.
Maintain attendance records for nursing staff.
Coach staff when attendance expectations are not met.
Work with the manager of nursing and/or other departments, as needed, to develop or re-engineer clinical areas or workflows.
Collaborate with clinical leadership members
Represent the nursing department or BH on various committees as assigned.
Work within the assigned clinical area to be knowledgeable of the area and readily available to assigned nursing personnel.
Make patient care observations and assessments; interpret collected data to identify patient’s health needs and options.
Plan and deliver competent nursing care specific to the assigned clinical area.
Perform delegated medical treatments under the supervision of clinician.
Document information in accordance with policies of confidentiality and compliance.
Provide culturally competent health education and counseling.
Computer literacy, including but not limited to data entry, retrieval, and report generation
Coordinate patient care service dependent on assigned area (which includes the following):
Coordinate/participate in quality improvement projects.
Coordinate or collaborate with the other Nurse Manager for care of patients in Urgent Care, Gynecology, Primary Care Preventive Medicine and Internal Medicine, Allergy Clinic, Nurse Visits, St. Paul Clinic
Monitor and maintain emergency process procedures, equipment and medications in clinical areas.
Coordinate telephone and walk-in triage process of patients.
Employee Conduct and Behavioral Expectations. The employee will support the mission, vision and values of Boynton Health (BH) by:
Promoting teamwork and cooperation to create an environment that maximizes efficiency and satisfaction.
Embracing integrity, good judgment and creative initiative
Treating patients and others with respect, courtesy and compassion
Exhibiting courteous and professional behavior in all interactions with the public and co-workers.
Participating in open communication and mutual education with peers and direct reports
Displaying flexibility in accepting, changing, or carrying out assignments
Adhering to dress code expectations
Demonstrating sensitivity in a multicultural environment
Working independently and/or collaboratively as necessary
Demonstrating continuous self-improvement and professional growth
Maintaining confidentiality of clinical and personnel information
Directing all performance related issues with staff in primary care clinical areas
Dealing with conflict in a respectful manner
Other duties as assigned.
Demonstrated commitment to promoting a culture that respects and advances diversity and inclusion.
Completion of accredited professional nursing program, preferably with BA/BS degree.
Licensure by the state of Minnesota to practice professional nursing.
Competency and knowledge of EHR system
At least two years of increasing responsible professional nursing experience.
CPR training and recertification every two years.
Completion of accredited professional nursing program with BA/BS degree.
Experience working with individuals from diverse racial, ethnic, and socioeconomic backgrounds.
At least two years of increasing responsible professional nursing experience in the emergency room, Internal Medicine/Acute care, or ambulatory outpatient clinical care.
Physical and Environmental Conditions:
Mobility to work in a typical clinic setting and use standard equipment.
Strength and agility to lift up to 25 pounds of force frequently, 50 pounds occasionally.
Standing, walking and/or sitting for long periods of time.
Some bending, twisting, stooping, and stretching.
Operation of a keyboard.
Possible exposure to communicable disease and medical preparations in the clinic setting.
Ability to demonstrate immune status to measles, mumps, rubella, varicella and hepatitis B.
Ability to communicate effectively in oral and written forms.
Ability to push and pull wheelchairs, gurneys, oxygen tanks and IV poles.
Internal Number: 338326
About University of Minnesota, Twin Cities
The University of Minnesota, founded in the belief that all people are enriched by understanding, is dedicated to the advancement of learning and the search for truth; to the sharing of this knowledge through education for a diverse community; and to the application of this knowledge to benefit the people of the state, the nation, and the world.