The University of Minnesota School of Dentistry is recruiting a Cashier for our Patient Accounting team. This Cashier position is an instrumental part of the Patient Accounting Team at the School of Dentistry. This position is responsible for collecting payments for dental procedures performed at the School of Dentistry clinics, customer service, and auditing daily receivables. This position reports to the Director of Patient Accounting. This position is located in Minneapolis, in the heart of the University of Minnesota’s Twin Cities campus.
The Cashier is a member of the Patient Accounting team. We rely on each other to make the strongest team possible. Our team supports the mission of the School of Dentistry, which is to advance health through scientific discovery, innovative education, and the highest-quality care for all communities.
The School of Dentistry and the University of Minnesota provides equal access to and opportunity in its programs, facilities, and employment without regard to race, color, creed, religion, national origin, gender, age, marital status, disability, public assistance status, veteran status, sexual orientation, gender identity, or gender expressions.
Receives payments (cash, check, money order or credit card) via telephone or in person at the cashier’s window.
Coordinates refunds, if appropriate.
Completes accurate payment posting of third party payments on patient accounts.
Moves balances from insurance responsibility to patient responsibility when appropriate.
Reviews and resolves credit balances.
Performs daily reconciliation of Cash Refund Report.
Facilitates deposits for the School of Dentistry clinics.
Daily preparation of cash bags for School of Dentistry clinics.
The employer retains the right to change or assign other duties to the position.
Pay range: $17.41 - 20.47/hour.
You must document all required qualifications on your application materials.
High school diploma/GED and two years operations and/or student support experience. Training/education may substitute for some of the experience.
Knowledge of personal computers, hardware and basic software programs including email, Microsoft Office, to include Word, Excel, and spreadsheets.
Strong math skills.
Strong time management skills.
Excellent customer service skills, and oriented toward customer satisfaction.
Advanced oral and written communication skills.
Experience writing messages that are clear and respectful, and that clearly explain and request work on an issue.
Attend and participate in department and team staff meetings and other meetings as directed
Accept and adapt to change as the medical/dental industry changes with new legislation, research, and technology
Establish and maintain collaborative relationships
Work effectively in a team environment
Work independently with minimal supervision
Respond calmly and effectively to sensitive and difficult situations
Concentrate and pay close attention to details
Utilize time management concepts and maximize time effectively
Maintain flexibility to adapt to a variety of workload assignments
Ability to positively interact with physicians, providers and staff
Cash handling experience
Strong analytical skills
Internal Number: 338322
About University of Minnesota, Twin Cities
The University of Minnesota, founded in the belief that all people are enriched by understanding, is dedicated to the advancement of learning and the search for truth; to the sharing of this knowledge through education for a diverse community; and to the application of this knowledge to benefit the people of the state, the nation, and the world.