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UC OFFICE OF THE PRESIDENT
At the University of California (UC), your contributions make a difference. A world leader producing Nobel and Pulitzer prize recipients with over 150 years of groundbreaking research transforming the world. Choose a career where you can leverage your knowledge, skills and aspirations to inspire and support some of the greatest minds in the world, and those who will follow in their footsteps. Working at the University of California is being part of a unique institution, and a vibrant and diverse community. At the University of California, Office of the President, we propel our mission through impactful work locally, in government centers and systemwide. We are passionate people, serving the greater good.
The University of California, one of the largest and most acclaimed institutions of higher learning in the world, is dedicated to excellence in teaching, research and public service. The University of California Office of the President is the headquarters to the 10 campuses, five medical centers and three national laboratories and enrolls premier students from California, the nation and the world. Learn more about the UC Office of the President
As the office with the formal delegation of authority from the University, our procurement professionals have specific knowledge and skill-sets to ensure that the policies and regulations (local, state, UC, federal and private) are supported as we carry out our procurement obligations. UC Procurement Services is a central pool of procurement and technology professionals assigned to support the broad academic, research and administrative units at each UC Campus. In addition, specific systems, analysts, and client service functions are being managed system-wide through this team with the implementation and administration of sourcing, contracting, eProcurement, and other applications.
This position is managed from the UC Office of the President, however; it can be filled at any one of UC's 10 campuses.
Under general direction of the Associate Director, Sourcing and Contracts, this position is a leading role focusing on the area of Sourcing Technology, currently utilizing the CalUsource platform. This position will implement, manage and maintain the sourcing application as well as be the subject matter expert on behalf of the 10 UC campuses, UC Office of the President, 23 CSU campuses, CSU Chancellors Office, and 5 UC Health locations.
This position is expected to develop strong business relations with the UC campuses, CSU campuses, UC Med Centers, and software provider's key internal stakeholders and consulting partners at all organizational levels in order to understand and analyze the requirements and provide advice, ongoing support, further software maturity, and ensure the technology supports the changing business landscape. This position leads through influence to resolve issues, up to and including the most complex with multi-institutional impact, engaging with UC and CSU campuses and system-wide offices and UC Medical Centers to resolution. Often times this work has little or no organizational precedent, and analysis of situations or data requires an in-depth evaluation of variable factors and competing stakeholder interests. This resource is recognized as a multi-institutional subject matter expert.
TECHNOLOGY PRODUCT MANAGEMENT 1. Create, maintain, and drive to delivery near-term and longer-term sourcing technology roadmap for the CalUsource program, using knowledge of best-in-class sourcing strategies and practices. Ensure product roadmap fully supports the strategic goals, objectives, and technology requirements of the CalUsource program, stakeholder organizations and institutions. Influence software partner to deliver on the needs of the CalUsource program through thorough business cases, requirements documentation, and effective and regular communication. 2. Utilize procurement process and technology subject matter expertise to configure the application to support a broad spectrum of complex sourcing processes, policies, reporting, and contracting requirements. Provide technical and usage strategy recommendations for complex projects. 3. Regularly evaluate, design, prioritize, and deliver application enhancements to support a consistent, flexible, efficient and intuitive user experience. 4. Actively communicate and collaborate with other product managers to ensure consistency, commonality, and maximum data integration and flow across the CalUsource platform and to other adjacent systems.
PROJECT MANAGEMENT 1.Lead-through-influence cross-functional campus subject matter experts in analyzing, designing, prioritizing new and complex functionality and data needs. 2. Document, properly vet, and socialize the business and functional requirements documents for module enhancements. 3. Create testing scripts, lead unit and integration testing, and manage testing results through to successful delivery of enhancements or resolution. 4. Mitigate impediments impacting successful delivery of enhancements and defect resolution.
CHANGE MANAGEMENT 1. Work with team members to craft and deliver regular communications via email distribution lists and newsletters, deliver webinar and in-person trainings, attend supplier fairs and business conferences, record videos, create training materials including reference guides, LMS and digital adoption platform content. 2. When system changes occur, partner with the change management team to develop and deliver updated trainings and applicable communications. 3. Ensure helpdesk is properly educated to provide assistance on low-to-mid range complexity tickets. Manage complex support issues and defect resolution. Provide technical and usage strategy recommendations for complex projects. 4. Build relationships with campus subject matter experts. Consult with users on business needs and how the system can support those needs. Create and foster an environment of open and frequent feedback. 5. Manage publication of key performance indicators (KPIs) to leadership and campus clients to drive adoption and utilization.
PROFESSIONAL DEVELOPMENT AND CAMPUS ACTIVITIES 1. Pursue continuous professional growth through active participation in skill development and training as appropriate. 2. Represent UC as a whole by participation in systemwide and home campus organizational activities, active service on committees (as necessary) and in strategic division/department, and campus events. 3. Demonstrate the characteristics of professionalism in attire, attitude, conversation, behavior, and attentiveness to others and promote a positive, collaborative, and bias-toward-action team environment. 4. Perform other reasonably related duties if requested by their supervisor or other leadership personnel. Staff members will assist and support their colleagues during times of peak workload as appropriate and as approved by their supervisor.
Expert knowledge of large scale, complex business and process analysis functions.
Knowledge relating to the design and development of diverse and complex processes and software across the organization.
Strong project management skills. Has experience in project initiation, planning, execution, monitoring and controlling in a decentralized environment.
Ability to structure and prioritize work to achieve specific deliverables in an environment characterized by tight deadlines and competing and frequently changing priorities.
Self-motivated and works independently and as part of a team. Demonstrated ability to work with cross-functional teams and others from diverse backgrounds.
Demonstrated effective written and oral communication and interpersonal skills. Demonstrated ability to communicate technical information to technical and non-technical personnel. Demonstrated ability to effectively communicate with all organizational levels, including executive-level management.
Advanced skills with Microsoft Office suite
A bachelors' degree in business, systems or related field, plus a minimum of seven (7) years' experience in business systems and project management.
SALARY AND BENEFITS
Salary: Commensurate with education and experience.
Benefits: For information on the comprehensive benefits package offered by the University visit: Benefits of Belonging
HOW TO APPLY
Please be prepared to attach a cover letter and resume with your application.
APPLICATION REVIEW DATE
The first review date for this job is December 9, 2020. The position will be open until filled.
Smoke Free Work Environment: The University of California, Office of the President, is smoke & tobacco-free as of January 1, 2014. UC Smoke & Tobacco Free Policy
The University of California, Office of the President, is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status. EEO/AA Employer UC Nondiscrimination Policy
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About University of California Office of the President
The Office of the President is the systemwide headquarters of the University of California, managing its fiscal and business operations and supporting the academic and research missions across its campuses, labs and medical centers.