Rutgers, The State University of New Jersey, is seeking a Dispatcher 9-1-1 for the Police Department.
Among the key duties of this position are the following:
Monitors, receives, and coordinates all communications with public safety field personnel from University Public Safety Headquarters, including emergency 9-1-1 calls and non-emergency phone calls.
Handles both in-person and telephone inquiries from the public.
Refers calls or dispatches assistance as appropriate.
Provides medical pre-arrival instructions for calls received via 9-1-1.
Monitors, updates, and maintains various departmental logs and lists.
Minimum Education and Experience:
Requires a high/vocational school diploma or equivalent, plus two years clerical experience.
Must be a certified 9-1-1 operator or receive certification within 90 days of employment.
Requires the ability to record and maintain data in computerized and non-computerized formats.
Must be able to communicate effectively.
Must have effective client service skills. Radio communications or dispatcher experience, and personal computer experience are preferred.
In accordance with New Jersey State law, applicants must agree to undergo and authorize the university to conduct fingerprint, criminal history and/or child abuse record checks with various law enforcement agencies, including but not limited to: the Federal Bureau of Investigation, Identification Division and/or the New Jersey Division of State Police, Bureau of Identification.
Applicants must also assume any costs incurred by the university associated with the background investigations whether required by statute or not.
Must be able to work various shifts, including weekends and holidays; occasional overtime is required.
Basic Telecommunicator Certification.
NJ Emergency Medical Dispatcher preferred.
Valid Driver's License necessary.
Multiple positions available.
Posting Number: 20ST2141
Location: College Ave (RU-New Brunswick)
Internal Number: 122817
About Rutgers University
Rutgers, The State University of New Jersey, is a leading national public research university and the state's preeminent, comprehensive public institution of higher education. Rutgers is dedicated to teaching that meets the highest standards of excellence; to conducting research that breaks new ground; and to turning knowledge into solutions for local, national, and global communities. As it was at our founding in 1766, the heart of our mission is preparing students to become productive members of society and good citizens of the world. Rutgers teaches across the full educational spectrum: preschool to precollege; undergraduate to graduate and postdoctoral; and continuing education for professional and personal advancement. Rutgers is New Jersey's land-grant institution and one of the nation's foremost research universities, and as such, we educate, make discoveries, serve as an engine of economic growth, and generate ideas for improving people's lives.