USC is the largest private research university on the West Coast, and the largest private employer in Los Angeles. We have almost 30,000 faculty and staff members as well as 46,000 students who come to USC from 135 countries around the world. We are consistently ranked as one ofÂ The Chronicle of Higher EducationâsÂ âGreat Colleges to Work Forâ and are proud to offer excellent benefits to compliment a dynamic and collaborative work environment where everyone can develop new skills and reach their highest potential.Â By joining USC as an employee, you will be a part of the Trojan Family â a lifelong and worldwide network of other staff, faculty, students, and over 400,000 living alumni all around the world who support one another and change the world each and every day.
Responsibilities of the Position
The Senior Director of Residential Education reports to the Associate Vice Provost for Student Affairs, Student Engagement and is a key leader within USC Student Affairs and the University. The Senior Director is responsible for the vision for a department that supports 9,200 residents, 206 Resident Assistants, 23 Faculty in Residence, and a talented team of 26 professional staff.
Residential Education is a department that has seen a great deal of growth in a short amount of time, including the addition of seven new Residential Colleges in Fall 2017 to coincide with the opening of the USC Village. The department also redesigned the residential experience to strengthen programmatic and support services to meet studentsâ specific needs based on class level.Â
The entirety of the residential experience is driven by a residential curriculum model throughout 14 Residential Colleges, two undergraduate apartment communities, and graduate and family housing (comprised of 27 distinct buildings in the North University Park Campus). The residential education staff provide a broad range of student development functions to create safe, supportive, and inclusive communities that foster studentsâ academic success, personal growth, leadership development, and social responsibility. This position is integral in implementing the first-year experience within Student Affairs within the Residential College model.
The Senior Director is responsible for strategic planning, administrative management of the department, and programmatic oversight for efforts such as academic success, student leadership, community development, crisis intervention, critical incident response, student conduct, and establishing standards and best practice guidelines for the unit. A strong understanding of, and commitment to, diversity, equity, and social justice is essential.
The position works collaboratively with the 23 Faculty in Residence to add intellectual rigor to the residential experience and maintains positive relationships with campus partners, including USC Housing, Hospitality, Admissions, Facilities and Maintenance, Crisis Support and Intervention, The Office of Equal Opportunity and Title IX, and the Department of Public Safety. Additionally, this position has the responsibility of maintaining strong collaborative relationships with other Student Affairs departments as they work in concert to create and implement the overall student experience at USC.
This is an exciting time to join USC with many opportunities to create a meaningful impact. A new President, Vice President of Student Affairs, and several new Senior Leaders joined the University in summer 2019 and are launching several innovative programs to improve the student experience.
Characteristics of the Successful Candidate
Doctorate Degree in Higher Education Leadership, Organizational Change, or a related field.
10-12 years of progressively responsible experience in college or university residential life/housing, including experience supervising full-time staff.
Experience working with a residential college model or other living learning program models.
Experience developing and implementing a residential curriculum.
Experience leading the creation of new and innovative programs and services.
Experience building consensus and influencing decision making.
The ability to set priorities and manage resources within the context of a changing organization.
The successful candidate will also demonstrate:
Leadership skills to work in a collaborative environment with multiple stakeholders.
Broad knowledge of residential life/housing operations including student and community development, leadership development, academic and social programming, crisis management, and student conduct.
Experience with strategic planning, project development, budget preparation, and facilities management.
Experience with employee hiring, training, and supervision.
A strong understanding of equity and inclusion practices.
Strong professional networks and is involved with organizations/associations to keep pace with trends and best practices.
Student-focused practices: genuinely cares about students, intentionally looks for ways to involve students in decision making, attends student events as appropriate, and maintains a style and office that is open and approachable.
Research and assessment skills and knowledge, including quantitative and qualitative assessment with the ability to use data/assessment outcomes to shape program goals and the direction of the department.
Manages ambiguity well, and can flex/change/adapt in an environment that is often fluid.
Minimum Education: Master's degreeMinimum Experience: 7 yearsMinimum Field of Expertise: Experience advising a student government or organization and/or students regarding various student services. Requires theoretical understanding in the area of organizational behavior and student development. Strong interpersonal and written communication skills. Experience with supervision and managing a team working towards goal completion.
Internal Number: REQ20095094
USC is the leading private research university in Los Angeles—a global center for arts, technology and international business. With more than 47,500 students, we are located primarily in Los Angeles but also in various US and global satellite locations. As the largest private employer in Los Angeles, responsible for $8 billion annually in economic activity in the region, we offer the opportunity to work in a dynamic and diverse environment, in careers that span a broad spectrum of talents and skills across a variety of academic and professional schools and administrative units. As a USC employee and member of the Trojan Family—the faculty, staff, students, and alumni who make USC a great place to work—you will enjoy excellent benefits, including a variety of well-being programs designed to help individuals achieve work-life balance.