Indiana University East, a regional campus of Indiana University, offers residents of eastern Indiana, western Ohio, and beyond a broad range of bachelor's degrees and selected master's degrees and certificates through its traditional main campus in Richmond, off-campus sites, and online program options. IU East values a diversity of backgrounds, experiences, and intellectual perspectives among its faculty, staff, and students and in its contributions to the cultural and economic development of the communities it serves.
The Office of Student Success is dedicated to the success of IU East undergraduate students. Through one-on-one success coaching, ongoing outreach, partnerships with other offices, and campus events, we help students navigate new challenges, develop educational and career goals, and remove or overcome any barriers to success on their path to degree completion. Our staff excels in helping students develop self-advocacy and decision making skills, and connecting students to campus, community and online resources in order to shape a positive college experience with IU East.
The Office of Student Success houses the following functions:
Student Success Coaching
Exploratory Academic Advising
ScholarCorps for 21st Century Scholars
Under the direction of the director of the Office of Student Success, the academic success coach will oversee, plan, organize, administer, and direct the academic support services for student-athletes in order to maintain national, conference and institutional eligibility. This position is critical to the persistence and timely graduation of student-athletes and will work closely with the athletic director, athletic coaches, and other critical personnel related to athletics.
Primary duties and responsibilities include:
Provide direction, counsel, and mentorship to student-athletes for specific issues impacting academic success and direction; meet regularly with student-athletes to address issues such as academic performance, time management, goal setting, career planning, learning and study strategies, test taking, note taking and other skills necessary for academic success. Supervise coordination of study tables. Hire, train and supervise study table monitors. Liaise and advocate regarding academic issues for student-athletes and university constituents, including the Dean of Students. Help students resolve registration conflicts, course withdrawals and adjustments, changes of major, deficient grades and instructor conflicts. Maintain communication with faculty and staff in providing support for students' needs. Coordinate support with university academic resources to enhance the student-athlete experience.
Become proficient in NAIA initial and continuing eligibility standards for student-athletes; act as a liaison between the Athletic Department and the Registrar's office to maintain eligibility regulations. Communicate important dates, deadlines, and requirements to student-athletes. Provide information for faculty and advisors regarding specific student-athlete academic progress issues and reporting. Monitor and record progress of individual students, maintaining consistent, accurate and confidential records of student data. Communicate athletics practice schedules to academic advisors.
Meet with prospective student-athletes and families during official and unofficial visits to campus and inform on academic policies and support services. For prospective transfer student-athletes, acquire program completion plan from academic advisor to determine transfer credit application and time remaining for eligibility and program completion.
Assist in the development, implementation, and evaluation of events, programs, and resources that support student-athletes, particularly related to life skills and their overall growth and development. Develop and implement effective communication plans using a variety of software programs. Serve as the office lead for programming related to a designated student population, such as international students.
Assist with events for potential students and current students in IU East degree programs. Develop and maintain collaborative partnerships with faculty and various campus partners including academic advising, career services, campus life, and financial aid. Actively participate on various committees as requested, including the Athletics Committee. Represent IU, IUE Athletics, and the IUE Office of Student Success at local, state, and national meetings, conferences, and in professional associations, as requested.
Bachelor's degree and two years of relevant experience.
Experience working with college student-athletes and with college athletic eligibility requirements. Experience with academic and/or career advising for college students. Ability to readily learn and adopt new technologies and software programs. Ability to learn quickly when facing new situations and take on the challenge of new tasks. Ability to effectively communicate and exchange information. Proficiency in Microsoft Office programs. Ability to work with thoroughness and accuracy when accomplishing tasks.
Master's in Higher Education and Student Affairs or any related field. Experience with diverse student populations including underrepresented and international students; experience with student information systems and online learning management systems (Canvas).
IU East Campus
$37,000 - $39,000
Salary Plan: PAE
Salary Grade: 3SA
Job Function: Student Services
December 4, 2020
Due to the COVID-19 pandemic, there may be differences in the working conditions as advertised in our standard job postings (e.g., the ability to travel from one campus to another, etc.). If you are invited for an interview, please discuss your questions or concerns regarding the working conditions at that time.
This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.
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Equal Employment Opportunity
Indiana University is an equal employment and affirmative action employer and a provider of ADA services. All qualified applicants will receive consideration for employment without regard to age, ethnicity, color, race, religion, sex, sexual orientation, gender identity or expression, genetic information, marital status, national origin, disability status or protected veteran status. Indiana University does not discriminate on the basis of sex in its educational programs and activities, including employment and admission, as required by Title IX. Questions or complaints regarding Title IX may be referred to the U.S. Department of Education Office for Civil Rights or the university Title IX Coordinator. See Indiana University's Notice of Non-Discrimination here which includes contact information .
Campus Safety and Security
The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online . You may also request a physical copy by emailing IU Public Safety at email@example.com or by visiting IUPD.
Founded in 1820, Indiana University is the state’s public university system, comprised of two core campuses—IU-Bloomington and IUPUI—and six regional campuses located throughout the state. Combined, the total student population is more than 114,000 undergraduate, graduate and professional school students. IU is one of the largest employers in the state, with over 20,000 faculty and staff. Indiana University is an equal employment and affirmative action employer and a provider of ADA services. Diversity and inclusion remains a core commitment to IU’s mission to cultivate an educational environment that supports equal access, participation and representation on all of its campuses and that provides educational and career opportunities for all.