Program Manager-Upper Division Science, Mathematics, and Biotechnology (4169U) 12969
At the University of California, Berkeley, we are committed to creating a community that fosters equity of experience and opportunity, and ensures that students, faculty, and staff of all backgrounds feel safe, welcome and included. Our culture of openness, freedom and belonging make it a special place for students, faculty and staff.
The University of California, Berkeley, is one of the world's leading institutions of higher education, distinguished by its combination of internationally recognized academic and research excellence; the transformative opportunity it provides to a large and diverse student body; its public mission and commitment to equity and social justice; and its roots in the California experience, animated by such values as innovation, questioning the status quo, and respect for the environment and nature. Since its founding in 1868, Berkeley has fueled a perpetual renaissance, generating unparalleled intellectual, economic and social value in California, the United States and the world.
We are looking for equity-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present in our community. When you join the team at Berkeley, you can expect to be part of an inclusive, innovative and equity-focused community that approaches higher education as a matter of social justice that requires broad collaboration among faculty, staff, students and community partners. In deciding whether to apply for a position at Berkeley, you are strongly encouraged to consider whether your values align with our Guiding Values and Principles, our Principles of Community, and our Strategic Plan.
Application Review Date
The First Review Date for this job is: December 2, 2020
UC Berkeley Extension is the continuing education branch of the University of California, Berkeley. Extension offers more than 2,000 courses per year in a variety of subjects both online and in the classroom. Extension's administrative departments and units include student records (transcripts), registration, scheduling, international student services, facilities, financial services, and the cashier's office. In addition to the main Berkeley center, it has responsibility for the maintenance and operation of regional centers in San Francisco (Spear Street), and Belmont and other leased facilities in the San Francisco Bay Area.
Responsible for the implementation and management of Business and Management programs. Supervise team of Program Coordinators, Program Specialists and Student Advisors. Manage processes to ensure academic quality and student success. In collaboration with Lead Instructors and Recruitment specialist, manage instructor recruitment, onboarding and relations. Manage program and course planning and scheduling, assessment processes, student conduct procedures, academic advising, budgeting, analysis, reporting, and inter and intra-department communications. Collaborate with Admissions Services, Student Services, and Career Services to provide excellent student support.
Manage program team of Coordinators, Specialists and Student Advisors to provide timely resolution of student and instructor inquiries, concerns and grievances. Works with the Program Director for continuous quality process improvement.
Establishes evaluation criteria for measuring outcomes and impact. Manages academic quality assurance and improvement processes as defined by academic leadership, including managing the implementation of standards for course preparation, assessment, and evaluation. Under the direction of the Program Director, manages with Lead Instructors regular meetings with advisory committees, program instructors, for ongoing discussion of quality improvement. Manages resolution process for academic issues with instructors, students, and partners. Manages student conduct processes in collaboration with colleagues from academic and administrative departments. Provides regular reports on results to the Program Director.
Recruits, and onboards qualified instructors. Under the guidance of the Program Director, evaluates and supervises instructors, and works closely with Lead Instructors, Assistant Dean and Academic Advisory Boards to ensure excellence in all areas of instruction across programs.
Uses considerable discretion to determine methods and procedures for assessing current and new course offering and topics. Under the guidance of Assistant Dean for Professional Programs, collaborates closely with program directors and program managers in the department to ensure standardization of quality and administration processes across programs.
Works with Program Director, Assistant Dean and Lead Instructors to plan and develop programs and curriculum, and updates or adjusts existing courses and curriculum as needed. Collaborates with Marketing to communicate programmatic changes.
Prepares and reconciles program budgets). Provides regular reports and projections to senior leadership in the department.
In collaboration with the Program Director, evaluates and adjusts course curriculum through student course and outcome evaluations and levels of interest shown.
Collaborate with Admissions Services, Student Services Marketing and Career Services to provide excellent student support through advising and optimization of student communication and information sharing.
Skill in using business software systems in the completion of work assignments (i.e., Word, Excel, Access, PowerPoint).
Advanced analytical, problem solving, interpersonal, communication and presentation skills
Demonstrates thorough knowledge or the ability to gain knowledge of the organization's policies and procedures; advanced knowledge of subject
Experience managing academic programs
Experience assessing the quality of academic programs and managing process improvement efforts
Experience managing a portfolio of academic or professional training courses
Experience planning and managing events
Excellent written, verbal, interpersonal, and cross-cultural communications skills sufficient to represent the university in meetings with leaders and senior-level representatives of other organizations
Bachelor's degree in related area and/or equivalent experience/training.
Preferred experience working in higher or continuing education
Preferred 3 or more years international work experience
Preferred 5 or more years experience working in higher education administration or academic program management progressively taking on greater responsibilities
Masters in Science and/or equivalent years experince or training
Salary & Benefits
For information on the comprehensive benefits package offered by the University visit:
Please submit your cover letter and resume as a single attachment when applying.
This is a 1-year full-time contract position
Conviction History Background
This is a designated position requiring fingerprinting and a background check due to the nature of the job responsibilities. Berkeley does hire people with conviction histories and reviews information received in the context of the job responsibilities. The University reserves the right to make employment contingent upon successful completion of the background check.
Equal Employment Opportunity
The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. For more information about your rights as an applicant see:
The University of California was chartered in 1868 and its flagship campus - envisioned as a "City of Learning" - was established at Berkeley, on San Francisco Bay. Today the world's premier public university and a wellspring of innovation, UC Berkeley occupies a 1,232 acre campus with a sylvan 178-acre central core. From this home its academic community makes key contributions to the economic and social well-being of the Bay Area, California, and the nation.