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POSITION PURPOSE : The purpose of this position is to support the Associate Director and the Alumni & Student Programs team in the development of new and execution of existing programs and services. A primary responsibility of the Assistant Director will be to coordinate career development and community building programs utilizing the skills, knowledge, and experience of University of Washington alumni, in order to support the professional growth of UW students (undergraduate and graduate) and other UW alumni.
Students and alumni consistently rate career/professional development and community building as some of the most valuable resources that universities can provide. This position will support students in their professional development and will facilitate connections among students, as well as between alumni and students. By providing services that are in high demand, this position will encourage future alumni to maintain and deepen ongoing relationships with both the University of Washington and the UW Alumni Association (UWAA).
In addition, the Assistant Director will focus on the creation of educational and social programs that support the broad engagement of students and alumni, particularly programming that introduce students to the wider alumni community. This engagement will support the transition from student to alumni, provide content and resources related to career development, and build community around UW-affiliations and affinity.
DUTIES AND RESPONSIBILITIES: Program Development & Management – 45% •In collaboration with the Alumni & Student Programs team, create, implement, and evaluate a broad set of programs and tools targeted to support and engage alumni and students. Pre-COVID, these programs included Huskies@Work (alumni share a “day in the life” with students), Dinner with the Pack (alumni/student dinners), Career Treks (career exploration trips to US cities), and Grad Week programming (recognizing the achievement of those students about to graduate). During COVID, these programs have (or will) shift to an all-virtual format or be re-imagined to continue to support the needs of students, alumni, and the Association. •Oversee UWAA’s Student Ambassador Program (8-10 part-time student employees responsible for peer-to-peer promotion of UWAA student programs, staffing events, and serving as UWAA’s street team at community gatherings). This includes recruiting, training, and supervising this group of student leaders as well as assessing the Ambassador program. •Thoroughly understand the broader alumni-student engagement program strategy and technological needs in order to develop and present effective and outcome-driven engagement, as well as establishing a process to evaluate proposed programming to ensure alignment. This effort includes supporting broader UWAA efforts to ensure that programming is inclusive, invites diverse audiences, and reflects the racial equity priorities and values of the Association. •Collaborate and develop partnerships with units (e.g., Career Center, Admissions) and colleagues across campus to identify shared programming and other collaborative opportunities. Oversee the development of programming tools, resources and templates that can be utilized to facilitate the expansion of similar programming to other units. •In collaboration with the Associate Director, identify, develop and/or manage online platforms and programming that facilitates online engagement between students, alumni, and UWAA. Promote current and new platforms and programs and recruit prospective partners, volunteers, guest speakers, vendors, etc. in this effort. In collaboration with the Associate Director, review and recommend additional online vendors and manage relationships and contracts. •Support the Associate Director in strategizing and development of broader alumni and student engagement programs and services; help to evaluate alumni engagement requests with regard to capacity and viability. •Ensure the UWAA customer service team is equipped to assist with customer service needs, including understanding policies and details of upcoming events and programs that this position will oversee. Respond to high-level customer service concerns, as needed.
Event Planning & Implementation – 35% •Design, plan, execute, and evaluate assigned events. •Plan and execute events and programming that support students’ career development and community building, particularly those that facilitate meaningful interactions between students and alumni. Recommend programming enhancements and opportunities to the Associate Director any evaluate new opportunities in relation to program strategy and goals. •Align program planning and execution with UWAA racial equity priorities and values. This includes actively considering racial equity in all program audiences, format, and content. Collaborate with the Associate Director and the Director of Engagement in efforts to collaborate with campus partners and alumni communities of color in efforts to broaden and diversify the reach of the UWAA. •Utilize assessment in order to refine programs and services developed to support both students and, more broadly, alumni-student engagement.
Marketing, Communication, & Data – 15% •In collaboration with the Marketing & Communications team, oversee program promotion, registration, marketing and communication needs. •In collaboration with the Associate Director, Event Registrar, and unit leadership, develop tools to collect and track data to benchmark and assess the success of programs, including event attendance, volunteer engagement, and learning outcomes. •Foster relationships across campus in order to inform others about alumni-student engagement and to expand the development and execution of future events and programs. •Collaborate with the Alumni & Constituent Relations’ Business Development team to build opportunities to involve sponsors and corporate partners in career and programming.
Other duties as assigned – 5%
KEY COMPETENCIES: Core Effective communications: Expresses oneself clearly and empathetically in interactions with others in all forms of communication, i.e., verbal and written, one-on-one and group, etc. Interpersonal Awareness: Builds and maintains positive relationships and actively contributes as a member of working teams to achieve results. Professional Credibility: Takes responsibility for meeting goals, objectives, obligations, and solving problems while representing the mission, vision and values of the organization. Critical Thinking: Obtains, analyzes and evaluates information effectively in the face of ambiguity. Makes appropriate decisions based on relevant information and experience. Ethics and Trust: Models and upholds the values of candor, openness, inclusiveness and honesty despite internal and external pressures. Acts consistently with Washington State ethical guidelines and organizational core values and beliefs. Valuing Diversity & Inclusiveness: Respects, values and contributes to the UW’s commitment to inclusiveness and diversity. Brings a racial-equity lens to creating and implementing programs.
Functional Expertise Organizational Acumen: Able to size up a situation, balance reason and the interest of others, and act in a decisive, timely and appropriate manner that is congruent with the organization's values, goals and mission to achieve success. Innovation Management: Able to anticipate market trends and be effective in facilitating and managing creative processes to achieve results in self and others. Planning & Implementing: Ability to develop strategies, measures for success and feasible timelines for successful project implementation and execution. Managing Conflict: Recognizes and addresses conflicts and disagreements in a safe and respectful environment, manages conflicts collaboratively, and builds consensus with the best interests. Comfort with Ambiguity: Open to adapting based on the changing needs of the organization and the audiences we serve.
REQUIREMENTS: •Bachelor's degree and three years of experience in project management, event planning or a related field. Equivalent combination of education and experience from which comparable knowledge and skills have been acquired may substitute for degree. •Ability to think strategically about stakeholder needs and to multi-task; comfort with technology; excellence in judgment as well as oral and written communication skills. •Proficiency using PC computers. Demonstrated strong computer skills, including proficiency with Microsoft Word, Excel, and PowerPoint for correspondence, special reports, spreadsheets, databases, forms, etc.
Equivalent education and/or experience may substitute for minimum requirements.
DESIRED QUALIFICATIONS: •Experience in university student services/student affairs (e.g., career services, admissions). •Experience working with senior administrators, corporate executives, and professionals. •Knowledge of alumni relations/development/advancement principles.
Conditions of Employment •Cubicle/Open workspace environment which may result in additional or higher levels of noise and visual distractions. •Ability to work a flexible schedule to provide occasional evening and weekend programming. •Must have regular and reliable transportation for local travel and willingness to travel when necessary, including the support of out-of-state programming. •A valid Washington State driver’s license is required to operate the UW Alumni Association Van. •Ability to lift 20 pounds regularly and up to 40 pounds occasionally for event setup and tear down. During events (from setup to tear down) or on event days. Reasonable accommodations will be provided. •Ability to stand 4 or more hours continuously. •Ability to walk 4 or more hours continuously. •Ability to work greater than a 10 hour day (rare, but sometimes necessary)
Application Process: The application process for UW positions may include completion of a variety of online assessments to obtain additional information that will be used in the evaluation process. These assessments may include Work Authorization, Cover Letter and/or others. Any assessments that you need to complete will appear on your screen as soon as you select “Apply to this position”. Once you begin an assessment, it must be completed at that time; if you do not complete the assessment you will be prompted to do so the next time you access your “My Jobs” page. If you select to take it later, it will appear on your "My Jobs" page to take when you are ready. Please note that your application will not be reviewed, and you will not be considered for this position until all required assessments have been completed.
Founded in 1861, the University of Washington is one of the oldest public institutions in the west coast and one of the preeminent research universities in the world. The University of Washington is a multi-campus university comprised of three different campuses: Seattle, Tacoma, and Bothell. The Seattle campus is made up of sixteen schools and colleges that serve students ranging from an undergraduate level to a doctoral level. The university is home to world-class libraries, arts, music, drama, and sports, as well as the highest quality medical care in Washington State and a world-class academic medical center. The teaching and research of the University’s many professional schools provide undergraduate and graduate students the education necessary toward achieving an excellence that will serve the state, the region, and the nation. As part of a large and diverse community, the University of Washington serves more students than any other institution in the Northwest.