Student Support Specialist, Tutoring Services 496709
Position Type: Staff
Position Number: 20112038
Department: Center for Academic Success
Job Summary/Basic Function: PRIMARY DAILY RESPONSIBILITY: Assist the STAR Services Associate Director with managing Tutoring Services.
GENERAL DESCRIPTION: The Student Support Specialist for Tutoring Services is a full-time professional staff position who is responsible for managing the day to day operations of Tutoring services, which includes tutoring and collaborative learning programs designed to help students succeed at Lamar University. This position reports to the Associate Director of STAR Services and collaborates extensively within STAR Services, as well as across campus with academic and student service departments, faculty, and staff.
ESSENTIAL JOB FUNCTIONS:
Assist Associate Director with developing, implementing, and managing tutoring and collaborative learning programs
Manage and train student staff utilizing College Reading and Learning Association (CRLA) guidelines and standards
Create and oversee schedules and sessions for tutors and collaborative learning leaders
Utilize EAB Navigate system for appointments, communication, and reporting
Assist with advancing partnerships with multiple departments and individuals across campus
Assist with marketing and promoting services
Assist with assessing, evaluating, and growing programs
Participate in professional development and tutoring, collaborative learning, and student success research
Minimum Qualifications: QUALIFICATIONS: Bachelors degree from a regionally accredited college or university with one year of relevant experience required.
KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of tutoring and collaborative learning best practices, program development, and learning development theory Superior oral/written communication skills Computer skills, including proficiency in Microsoft applications High level organizational and interpersonal skills Demonstrated ability to participate in a highly collaborative work environment Demonstrated ability to work with individuals from diverse backgrounds Ability to represent Lamar University with high levels of professionalism and customer service
Preferred Qualifications: PREFERRED QUALIFICATIONS: Masters degree preferred with at least three years of experience working in tutoring in higher education, program management, and knowledge of the university educational system and student retention.
Security Sensitive Statement: This position is security-sensitive and thereby subject to the provisions of the Texas Education Code 51.215, which authorizes the employer to obtain criminal history record information.
Lamar University is an affirmative action/equal opportunity employer. It is the policy of Lamar University not to discriminate on the basis of non-relevant criteria including, but not limited to race, color, religion, sex, sexual orientation, gender identity and expression, national origin, age, disability, or veteran status in its educational programs, activities, admissions or employment practices.
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Home to more than 14,000 students, Lamar University is one of the fastest growing universities in Texas and is a member of The Texas State University System. LU offers more than 100 programs of study leading to bachelor’s, master’s and doctoral degrees. The 270-acre campus in Beaumont is about 90 miles east of Houston and about 25 miles west of Louisiana