Working with the Associate Director Revenue Cycle & Clinical Operations, assists in the financial activities of the Orthodontic Clinic in the area of billing, cash management, accounts receivable & collection, accounts write-off and credits and denial management.
Coordinates with the Ortho Program Director in the scheduling and assignment of Ortho residents and faculty for clinical coverage and activities.
Ensures patient records are competed, EHR (EPIC) dental charge codes are tracked for billing, and fees are collected.
Monitors clinic revenue, patient billing, write-offs and financial protocols and procedures for Self-Pay patients.
Perform community outreach and marketing of Orthodontic services.
Maintains working relationships with all functional areas, postgraduate students, staff, students, faculty, patients, outside departments and vendors from a clinical standpoint.
Recommends solutions for student and faculty concerns from the clinical standpoint, and suggest ways to improve performance from the clinical operations.
Responsible for the oversight of the Orthodontic Postgraduate dental clinic including all administrative aspects of Self-Pay patient's daily operations.
Interprets and implements clinic procedures to ensure compliance with Federal, state, and local regulations such as; Article 28, Medicaid, and HIPAA regulations.
Responsible for recruitment of new self-pay patients.
Perform community outreach and marketing of Orthodontic services and contributes to clinical volume growth.
Performs monthly, quarterly, and annual reporting on new patient recruits.
Presents and monitors Self-Pay contractual agreements to patients.
Explains financial responsibility of the orthodontic Self-Pay contract and payment plan options, comprehensive treatment plan, and ensures patient signature.
Coordinates and reconciles individual patient Lyra billing to the EHR (EPIC) to ensure accuracy of dental charges for patient statement billing.
Keeps informed of technical advances in healthcare.
Assumes responsibility for self-development.
Coordinate activities with the Orthodontic Billing Specialist to ensure conformity of EHR documentation and verification of patient insurance carrier.
Responsible for monitoring & ensuring that the residents' schedules are filled to meet clinical demands & maximize chair utilization.
Prepares and distributes scheduling for orthodontic post-graduate students in compliance with departmental policy.
Assists the Program and Division Directors with the accreditation process from clinical standpoint; assists in preparation and coordination of materials and resources for the site visit reviews, and for internal reviews as scheduled by the COM committee.
Coordinates patient recruitment and chart availability for clinical research projects in accordance with IRB guidelines.
Escalates any issues as appropriate.
Advises Senior Leadership on matters pertinent to the excellence in Orthodontic postgraduate program.
Performs other duties and responsibilities as assigned.
Bachelor's degree or equivalent plus three years of related experience.
Bilingual skills (English/Spanish) required.
Experience with IDX billing systems preferred.
Project oriented experience.
Experience establishing relationships with insurance companies.
Prior experience in a dental practice, administration, and billing.
Must be motivated with excellent communication (verbal/written) and problem-solving skills.
Team-oriented, interpersonal, relationship building and conflict resolution skills.
Ability to work with minimal supervision and handle multiple projects simultaneously is important.
Equal Opportunity Employer / Disability / Veteran
Columbia University is committed to the hiring of qualified local residents.
Internal Number: 508875
About Columbia University
Columbia University is one of the world's most important centers of research and at the same time a distinctive and distinguished learning environment for undergraduates and graduate students in many scholarly and professional fields. The University recognizes the importance of its location in New York City and seeks to link its research and teaching to the vast resources of a great metropolis. It seeks to attract a diverse and international faculty and student body, to support research and teaching on global issues, and to create academic relationships with many countries and regions. It expects all areas of the university to advance knowledge and learning at the highest level and to convey the products of its efforts to the world.