As a UW employee, you have a unique opportunity to change lives on our campuses, in our state and around the world. UW employees offer their boundless energy, creative problem solving skills and dedication to build stronger minds and a healthier world.
UW faculty and staff also enjoy outstanding benefits, professional growth opportunities and unique resources in an environment noted for diversity, intellectual excitement, artistic pursuits and natural beauty. All of which has allowed the UW to be nationally recognized as a “Great College to Work For” for six consecutive years.
The Graduate School has an outstanding opportunity for an Assistant Director of Academic and Student Services for the Master of Science in Data Science program.
The Assistant Director of Academic and Student Services provides a critical role in Master of Science in Data Science (MSDS) program by providing high-level curriculum development, academic counseling, and academic policy development while also maintaining day-to-day program operations and implementing the out-of-classroom experience for students in the Data Science program.
The MSDS Assistant Director of Academic and Student Services is expected to exercise independent judgement during performance of duties and to handle materials of a sensitive or confidential nature. As this position requires frequent and substantive interactions both within and outside the University community, using good judgement, tact and discretion are necessary components of this position. The Assistant Director must be able to develop a thorough knowledge of University, UW Continuum College and Graduate School policies, and an understanding of program administration, curriculum and operational activities. The Assistant Director has delegated authority to perform their professional level administrative functions.
The MSDS Assistant Director of Academic and Student Services will enable the greater Data Science community to continue its growth and strengthen its reputation among peer institutions in the United States and internationally. This position partners with UW Continuum College, Department of Computer Science & Engineering, Department of Human Centered Design & Engineering, Statistics, Biostatistics, Applied Mathematics, and the Information School to implement initiatives, expand curriculum, and facilitate communication that positively impacts graduate student performance
ACADEMIC ADVISING (40%): Academic success of MSDS students is essential. The Assistant Director will be responsible for providing academic advising to students in the MSDS program to support their success and adapt to unexpected challenges. Activities to accomplish these goals include:
Maintain current knowledge of policies at the Graduate School, International Student Services, and MSDS program that will directly impact MSDS students, and monitor all student to insure compliance with these policies and develop remediation plans with students who fall out of compliance
Develop and update MSDS academic policies to provide equity and transparency to students and maintain consistency with UW policies described above
Advise students regarding program content, degree requirements, decision-making, and alternative courses of actions
Support student academic success and graduation by communicating deadlines, processes and resources for registration, visas, internships, graduation,
Maintain and update student data and track student progress, documenting special situations to facilitate ongoing support of the students
Support students through connections to UW campus resources, including GO-MAP, Disability Resource Services, Husky Veterans
Support students through UW processes, including registration, visas, internships, and graduation.
Apprise students of their academic performance and monitor progress toward their degree
Meet with the Director and Program Chair to discuss individual student progress and decide on appropriate action for problem cases
ANALYSIS AND STRATEGY (30%): The Assistant Director will assess student needs and program success, develop strategies to meet those needs, implement plans to support these strategies, and assess the effectiveness of these approaches. Activities to accomplish these goals include:
Survey students to assess needs on a quarterly basis, and summarize the results to identify areas of success and areas for increased attention
Represent student perspectives and needs in discussions of electives, curriculum and other academic matters
Gather information from a variety of sources, including scheduling discussions with outside experts, and synthesize the results in preparation for curriculum review, program reviews, and other program assessments
Collaborate with the Director and Program Chair on student support strategies, as appropriate
EVENTS (15%): The Assistant Director will be responsible for both designing and leading student recognition events. These event activities may include:
Identify recurring student events (such as Capstone and Graduation), assess and identify additional student event needs, and work with the Operations Specialist to operationalize these events
Attend all student events and lead activities, such as moderating panels or presenting information
Back-up Assistant Director of Alumni and Career Services for career-related events
PROGRAM SUPPORT (15%): All-staff participation in essential program activities, including
Processing of applications for admissions
Participating in admissions meetings
Attending large program events, including Capstone, Graduation, Prospective Student Open House and Orientation
Bachelor's degree in Education, Business, Technology, or a related field
Four to five years of related work experience to include three years of experience providing counseling, coaching and/or student advising
Strong attention to detail
Experience with program and project implementation, including getting stakeholder buy-in
Comfortable thinking strategically as well as practically
Commitment to continuous improvement
Ability to prioritize between multiple opportunities for maximum impact given finite time and resources
Excellent time-management and organizational skills and the ability to independently manage work across multiple projects, meeting specific timelines.
Strong interpersonal skills with demonstrated ability to communicate both verbally and in writing with professionalism, diplomacy, and sensitivity.
Able to handle sensitive situations with diplomacy and confidentiality.
Equivalent education and/or experience may substitute for minimum requirements.
Master’s degree in Higher Education Administration, Business, Public Administration, or Tech-Related field
Two years of experience in working with international college-level students.
Three years of experience in providing student advising, student services or related experience to university students
Demonstrated ability in providing excellent customer service; the ability to interact successfully with students, staff, and faculty, including non-native English speakers, using excellent verbal and written communication skills.
Self-motivated and able to use available resources to solve problems, develop new resources, and answer questions with minimal supervision.
Experience with mentoring and advising a diverse population of college-level students and working with faculty.
Familiarity and experience with UW admissions, registration, and electronic student systems such as MyGrad Program, the UW Student Database, and BI Portal
Experience creating web content, including basic webpage creation skills
Experience with cloud-based collaboration tools such as Google Drive and Zoom
Application Process: The application process for UW positions may include completion of a variety of online assessments to obtain additional information that will be used in the evaluation process. These assessments may include Work Authorization, Cover Letter and/or others. Any assessments that you need to complete will appear on your screen as soon as you select “Apply to this position”. Once you begin an assessment, it must be completed at that time; if you do not complete the assessment you will be prompted to do so the next time you access your “My Jobs” page. If you select to take it later, it will appear on your "My Jobs" page to take when you are ready. Please note that your application will not be reviewed, and you will not be considered for this position until all required assessments have been completed.
Founded in 1861, the University of Washington is one of the oldest public institutions in the west coast and one of the preeminent research universities in the world. The University of Washington is a multi-campus university comprised of three different campuses: Seattle, Tacoma, and Bothell. The Seattle campus is made up of sixteen schools and colleges that serve students ranging from an undergraduate level to a doctoral level. The university is home to world-class libraries, arts, music, drama, and sports, as well as the highest quality medical care in Washington State and a world-class academic medical center. The teaching and research of the University’s many professional schools provide undergraduate and graduate students the education necessary toward achieving an excellence that will serve the state, the region, and the nation. As part of a large and diverse community, the University of Washington serves more students than any other institution in the Northwest.