STEM Counselor/Success Coach Advising 4 Undergraduate Success California State University, San Bernardino
(This Is Not A State Position - A University Enterprises Corporation At CSUSB ('UEC') Application Is Required).
Employment Status: This is a temporary, non-exempt, benefited position through September 30, 2021 (position may be renewed annually based upon available funding, availability of work and satisfactory performance).
Salary: $3,666-$4,300 per month commensurate with experience and qualifications. A comprehensive benefit package is provided.
Work Schedule: Typically, 40 hours per week; hours will vary depending on need between 7:00 a.m .& 7:00 p.m., with typical hours being 8:00 a.m. to 5:00 p.m. Incumbent must be able to participate in remote or on campus work depending on the directives from the CSUSB campus. First Review Deadline:This position will remain open until filled. Applications will be reviewed beginning November 30, 2020.
The incumbent will perform the following core tasks: undergraduate counseling both academic and non-academic; data collection and analysis, outreach and success coaching for students; regular and effective communication with colleges, academic departments in the College of Natural Sciences (CNS) and student services offices around the campus. The over-arching goal is to promote student success outcomes including retention, timely degree progress, and graduation.
Typical duties include, but are not limited to the following:
Be a Success Coach/Campaign Strategist to work closely with STEM faculty, STEM Counselors, Institutional Research, Lead Advisor/Director of Advising, and the Dean of CNS to secure appropriate data and strategize timely intervention with students to guide them toward various resources including supplemental instruction, tutoring, success skills workshops, advising on career options for various majors, health center, financial aid, among others.
Provide academic counseling to undergraduate STEM students using intrusive, developmental counseling techniques in accordance with national best practices and the standards defined by the Dean of CNS/direct supervisor, with the goal of promoting student success. This may include: guiding students in the identification of academic and life goals and ways of pursuing them; assisting students with major and career choices and changes; assisting students with personal counseling; providing coaching regarding study techniques and time management; helping students construct, monitor and update degree plans (including curricular and co-curricular components) to promote timely graduation; making referrals as needed to campus and community resources; and related topics. Establish effective and meaningful relationships with students. Collaborate with faculty and staff from academic departments and other units to facilitate effective counseling and degree progress for students.
Attend meetings and trainings as directed (to include trainings on electronic counseling tools, meetings of the University Academic Advising Council and/or other committees related to counseling and student success, etc.). Communicate regularly with the lead advisor/director of advising, the CNS Dean, the Coordinator of the Health Professions Advising Center, others across campus, and off-campus professionals. This will include taking information from meetings and trainings back to the home unit for dissemination.
Run weekly reports (using e-advising, early warning, or other tools as needed/assigned) to identify students who need help and use that information to deliver services as described under (2) above. Provide summary reports monthly and quarterly to the lead advisor/Director of advising and the CNS Dean regarding the number and kind of student visits conducted, outcomes of those visits, and general student success data. Provide analysis and advice about program and policy revision, and work to constantly improve services to students.
Maintain up-to-date knowledge of policies, procedures, best practices and research trends related to counseling for student success. Act as the resource person/knowledgeable expert for the unit on electronic counseling, academic coaching and related matters. Assist with the training of chairs of academic departments, faculty advisors and other staff members on the principles and practices of effective intrusive counseling to support student success, including the use of electronic counseling tools.
Perform related duties as assigned by the lead advisor/director of advising and the CNS Dean.
A Bachelor's degree or equivalent is required. A Master's degree is desirable (particularly in Psychology, Educational Counseling or STEM subject).
Knowledge, Skills & Abilities:
Possess (preferred) or quickly acquire knowledge of university academic requirements, including general education, major requirements and other requirements.
Possess (preferred) or quickly acquire knowledge of university policies and procedures.
Be familiarthrough education, training and/or experiencewith counseling and counseling techniques to assist, motivate, retain and graduate students.
Have the ability to form strong connections with students and foster their personal and academic development.
Have the ability to work in a fast-paced and dynamic environment; have a cooperative team approach and form strong working relationships with those in the office, around the campus and in the surrounding community.
Competence in Microsoft Word, PowerPoint and Excel software and other computer-based tools is required; familiarity with a Peoplesoft/Oracle student records system and with electronic counseling software is desirable.
Ability to follow written and oral instructions, make group presentations, and perform other assigned tasks as directed by the immediate supervisor.
UEC is an EOE - Minority/Female/Disability/Veterans. This position will remain open until filled. This has been designated as a sensitive position. The selected candidate must successfully pass a thorough background investigation to include a criminal history check prior to appointment.
Medical, Dental, Vision, Flex Cash option
Group Term Life/ Accidental Death & Dismemberment (AD&D)
Holidays and Personal Holiday
Vacation and Sick pay accruals
Educational Assistance Benefit is based on availability of funding.
California State University, San Bernardino offers a challenging and innovative academic environment. The university seeks to provide a supportive and welcoming social and physical setting where students, faculty and staff feel they belong and can excel. The university provides students the opportunity to engage in the life of the campus, interact with others of diverse backgrounds and cultures, as well as participate in activities that encourage growth, curiosity and scholarly fulfillment. Through its branch campus in Palm Desert, the university mission extends to the Coachella Valley.