Washington University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, genetic information, disability, or protected veteran status.
This position is full-time and works approximately 40 hours per week.
Department Name/Job Location:
This position is in the Department of Otolaryngology. The position is located at the St. Louis Children's Hospital. This position is for the Medical School Campus.
Position performs advanced secretarial duties for the Chief of Pediatric Otolaryngology and other assigned physicians in the division.
PRIMARY DUTIES AND RESPONSIBILITIES:
Maintains physician’s daily appointment schedule and calendar, schedules meetings, arranges conference calls, reserves catering services.
Administers/prepares reports, minutes, correspondence and administrative materials required for the direction of the department.
Maintains physician licenses when due for renewal.
Coordinates travel arrangement, including lodging, visa, passports and expense reports for the Division Chief and faculty assigned.
Greets visitors, answers telephones, takes messages, and screens patient inquiries, providing information according to departmental procedures and policies.
Serves as a liaison between patients, physicians, and staff, providing routine information to patient inquiries.
Assists other administrative/clinical staff during peak times, vacations/illnesses.
Assists with retrieval and delivery of reports, films, etc.
Prepares patient charts and surgery packets for each physician; uploads outside films to LILA and any other medical records to patient chart prior to appointment.
High school diploma or equivalent high school certification.
Three years of related experience in a medical office setting.
The hiring range for this position is $16.31 - $20.39 per hour.
All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. Current employees applying for a new position within the university may be subject to this requirement. The screenings will include a criminal background check and, as applicable for the position, other background checks, drug screen, employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.
Please attach a copy of your most current signed performance evaluation (completed within the last 18 months) to your online account. If you have not received a performance evaluation, you may provide two current signed letters of recommendation (written within the last 18 months), preferably to include one letter from either a current or recent former supervisor. To attach these documents, go to: My Career Tools, Add Attachment, Attachment Type – Performance Reviews or Letters of Recommendation.
Two years of college or business school.
Strong knowledge and work with Microscoft Office and proficient in Excel.
Effective organizational abilities and strong communication skills.
Ability to maintain liaison with all levels of administration to coordinate department business, accomplish directives and facilitate the resolution of problems.
Ability to work with minimal supervision and take initiative when scheduling meetings.
Confidentiality and discretion.
Ability to type and use various software packages.
Working knowledge of medical terminology.
Effective verbal, written and interpersonal communication skills.
Demonstrated decision-making skills and ability to work independently.
Working knowledge of general office equipment and computers (specifically Microsoft Office).
Washington University in St. Louis, a medium-sized, independent university, is dedicated to challenging its faculty and students alike to seek new knowledge and greater understanding of an ever-changing, multicultural world. The University offers more than 90 programs and almost 1,500 courses leading to bachelor's, master's and doctoral degrees in a broad spectrum of traditional and interdisciplinary fields, with additional opportunities for minor concentrations and individualized programs. The faculty is composed of scholars, scientists, artists and members of the learned professions. They serve society by teaching; by adding to the store of human art, creativity, understanding, and wisdom; and by providing direct services, such as health care.