The Senior Clinical Technologist plans and implements special and complex procedures for use in the diagnosis and treatment of diseases, and assists in the establishment and maintenance of quality control standards. In addition to performing the duties of a medical technologist at a high level of expertise, the Senior Clinical Technologist is responsible for, and oversees the following activities in information technology with respect to the Diagnostic Hematopathology laboratory.
Technical Lead for Hematopathology section:
Provide day-to-day technical supervision of qualified personnel performing testing and reporting high complexity test results.
Responsible for reviewing procedures and policies no less than biennially within the document management system. This includes modifying, and archiving. Final approval for any new or revised document is completed by the CLIA Laboratory Director.
Provide advanced problem solving, troubleshooting, interpretation, consultation and verification of test results. Acts as technical adviser/expert in area of expertise.
Assist in the development and implementation of new protocols and selection of new equipment.
Perform validation of equipment, analyzers, and tests in area of expertise
Monitor, organize, maintain Quality control and Quality Assurance Records. Ensure that quality assurance and control is being performed in a timely manner. Maintains all QA/QC records
Review Quality Control and instrument function reports to ensure that acceptable levels of analytical performance are maintained.
Monitor instrument maintenance, repair, and calibration in area of expertise.
Assist in preparation for CAP inspections.
Submit PT surveys and performs summary review, along with review with testing personnel.
Assess training competency of new employees, initially, and after 6 months, then annually.
Perform training competency of employees, for all major software revisions or new data transmission workflows.
Maintain inventory and QC for all reagents/kits/antibodies and supplies.
Oversee Med Tech Specialist in making antibody mixes and performing QC on the new lots/shipments of antibodies and mixes. Monitor expiration dates for all reagents.
Assure lot changes for cytometer calibration material (flowcheck, flowset), and commercial control cells are done. Assist Med Tech Specialist with changeover of new lots for cytometers and control cells. Derive ranges for controls based on commercial ranges and Flow statistics on the same control material.
Perform or assist bench technologist with maintenance and troubleshooting of all flow lab instrumentation.
Create and maintain training checklist for new Flow trainees. Performfinal sign off of new flow technologists after training is completed.
Check over any work that was verified by a tech and provide feedback when there are errors.
Instruct students, residents, and fellows in flow cytometric clinical techniques.
Assist in the planning and implementation of new procedures in Flow Cytometry.
Hematopathology PI Section:
Serve as a technical specialist in the Diagnostic Hematopathology lab with emphasis on supporting the information technology platforms in the lab section including SCC LabMic, SCC SoftFlow, specialized interfaces (FacsLink, SoftDMI), analysis programs (Kaluza, and FacsSuite)/ Provide advanced problem solving and troubleshooting for data transmission workflows. Assist in the development and implementation of new interfaces and analysis software, and selection of new equipment. Perform validation of test builds and instrument interfaces in the Diagnostic Hematopathology lab.
Help ensure long term maintenance and daily troubleshooting of LIS, EMR, and other information technology applications used in the lab section by interfacing with pathology informatics,
MiChart liaisons, and software engineers, including instrument interfaces.
Assist with flow cytometry immunophenotyping panel changes and new build process.
Maintain expertise/competency in all areas related to the area of expertise.
Core Values/Customer Service:
Adhere to the highest ethical standards, practicing truth and transparency in words and actions.
Treat everyone with dignity, kindness and respect, promoting the well-being of self and others.
Work together with a shared purpose where each voice is encouraged, respected and valued.
Promote a culture of creativity that inspires new ideas and ways of thinking and behaving.
Maintain a positive attitude and atmosphere for all staff.
When errors appear to be systemic in nature-bring to the attention of Management team to work with staff in finding solutions.
Be open minded to new approaches related to process improvement.
Strive for first time quality.
Be considerate of customers and colleagues’ time.
Respect and uphold privacy and dignity.
Greet individuals by name using direct eye contact and smile to show you are fully engaged.
Anticipate the needs of patients, visitors and colleagues & make every effort to exceed those needs.
Be empowered to solve problems and provide service recovery when necessary.
Return business e-mails and telephone calls promptly.
Identify yourself on the phone, voice mail and e-mail.
Say “thank you” when appropriate and “my pleasure”, “I am happy to”, or “it is my privilege” when responding to a thank you.
Work to find the answer to a question even if you do not know the answer, and let the questioner know when to expect a response.
In order to be considered for this position the applicant must have met or will have met all the required qualifications prior to the start date of employment.
Baccalaureate degree in Medical Laboratory Science, equivalent laboratory science, or in a chemical, physical or biological science
Certification as a Medical Laboratory Scientist MLS (ASCP) or Medical Technologist or MT(AMT) or specialty certification at the time of hire is required
Must have a minimum of 4 years (post-training), clinical experience relevant to the position
Demonstrated ability to perform the duties of an MT at a high level of expertise and the ability to perform the assigned work while still maintaining patient care responsibilities
Demonstrated ability to communicate clearly, concisely, and effectively with other medical personnel in both verbal and written form; demonstrated ability to independently organize and prioritize work, and to exercise initiative in recognizing and solving problems. Demonstrated ability to work effectively with a diverse team.
Solid level of experience in a flow cytometry laboratory.
Administrative and applied experience with SCC LIS, Epic HIS; FacsLink, and SoftDMI interfaces, Kaluza, and FacsSuite.
Evidence of excellent communication, process improvement, change management, and team building skills.
Proficiency with Microsoft Office programs such as Excel, Word, PowerPoint etc.
Evidence of Lean/Six Sigma education or certification.
This full time, 40 hour position is on the day shift with rotational weekend and holiday on-call coverage.
Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.
Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.
Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.
The University of Michigan is an equal opportunity/affirmative action employer.
Internal Number: 191458
About University of Michigan - Ann Arbor
A great university is made so by its faculty and staff, and Michigan is recognized as one of the best universities to work for in the country. The Michigan culture is known for engaging faculty and staff in all facets of the university to create a workplace that is vibrant and stimulating.For two consecutive years, the Chronicle of Higher Education has placed U-M in its "Great Colleges to Work For" survey. In particular, the university earns high marks for strong relations between faculty and administrators, a collaborative system of governance, strong pay and benefits, and a healthy work/life balance.