Coordinates a multi-faceted clinical/research office. Answers telephones, assists patients, patients' families, referring physicians, and third party carriers to resolve patient related issues. Researches and prepares specialized reports and budgets. Schedules patients for laboratory tests, diagnostic tests, medical examinations, consultations and surgical procedures. Relays information to patients regarding preparation for laboratory tests and examinations. Maintains familiarity with various types of medical insurance to explain these plans. Obtains pre-certifications as required by patients' health care insurers or managed care providers. Assists patients or family members with completion of medical insurance forms. Informs patients of costs of care being provided, and guides them to appropriate resources for further information, guidance, or assistance. Arranges or assists in arranging patient transportation. Types routine correspondence and reports from dictation or handwritten copy using personal computer. Uses personal computer to prepare manuscripts, grant proposals, statistical reports, tables, and charts using knowledge of scientific, medical, literary, or other technical terms. Answers telephone, screens callers, relays messages, and greets visitors. Maintains calendar, schedules appointments and meeting rooms. Opens, sorts and screens mail. Files in alphanumeric order and locates material from files. Assists with making routine travel and accommodation arrangements. Coordinates the servicing of office equipment. Operates personal computer to access e-mail, electronic calendars, and other basic office support software. Uses automated records system to access, enter, and edit patient information. Completes various request forms for office supplies and equipment as directed.
Minimum Qualifications (Required)
High School Diploma/GED required.
Two (2) years secretarial experience.
Additional education may be substituted for years of related experience; to the extent of * JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for the required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job. *
Two years medical office experience preferred.
Medical terminology preferred.
Computer skills and organizational skills required.
Experience in the Johns Hopkins system strongly preferred.
Classified Title: Medical Office Coordinator Working Title: CO Medical Office Coordinator Role/Level/Range: ATO 40/E/02/OD Starting Hourly Pay Rate Range: $15.26 - $21.00 / Commensurate with Experience Employee group: Full Time Schedule: Monday - Friday, 8:30 am - 5:00 pm / 40 hrs per week Exempt Status: Non-Exempt Location: 04-MD:School of Medicine Campus Department name: 10003537-SOM Neuro Sur Vascular Personnel area: School of Medicine
The successful candidate(s) for this position will be subject to a pre-employment background check.
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During the Influenza ("the flu") season, as a condition of employment, The Johns Hopkins Institutions require all employees who provide ongoing services to patients or work in patient care or clinical care areas to have an annual influenza vaccination or possess an approved medical or religious exception. Failure to meet this requirement may result in termination of employment.
The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.
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