Postal Worker II, Mail Services - Procurement Contracting and Payment Services 15885
The Department of Mail Services in Procurement Contracting and Payment Services at West Virginia University is seeking applications for a Postal Worker II position. The purpose of this position is to work in a team environment to provide university-wide mission critical mail and postal services, satisfying all customer needs and to perform all duties and tasks associated with the University Postal Service operation.
In order to be successful in this position, the ideal candidate will:
Maintain mail flow for the entire institution through campus mail, U.S. mail, registered mail, priority mail, bulk mail, 2nd class mail, certified mail, insured mail, international mail, express mail, and third party express mail and parcel services (e.g. UPS, FedEx), by employing automated tracking systems and receiving, sorting, logging, checking security, transporting cash, receiving and delivering, in a timely fashion, all types and classes of mail according to established procedures and federal, state and local regulations.
Provide on demand customer service for all WVU Departments by processing all outgoing classes of metered mail, verifying departmental postage account numbers, affixing proper postage, accurately recording postage transactions, and proficiently operating automated mailing equipment and mail accounting systems.
Provide on demand customer service for all WVU students, faculty and staff by receiving, weighing, metering, checking security, sorting, maintaining records, and accurately distributing and forwarding all classes of mail, including campus mail, U.S. mail of all classes, and third party express mail and parcels, to the proper campus locations and individual student mail boxes where applicable.
Cross-train on all Postal Service work stations and actively trains students, temporary workers, co-workers and new hires.
Maintain and expand job knowledge by using training materials, attending educational workshops and cross-training in specific tasks of all team members.
Assure quality customer service by following procedures, enforcing best business practices, documenting events, making suggestions for improvements, communicating with coworkers, and asking for customer feedback.
Maintain office communications by answering the department telephones, taking messages, directing calls, answering caller questions, greeting visitors in person, and providing information to unit customers.
Arrange for post office vehicle maintenance and maintains the work area.
Perform related duties as assigned or as directed.
Pay Grade : 9, WVU provides competitive wages for its employees, and takes experience and related education into consideration when determining appropriate salary.
Incumbent works in a high-volume office environment. Few periods of sitting exist, however, there is discretion concerning timing and frequency of standing, walking, etc. daily.
Physical effort is required involving stooping, bending, and lifting and transporting of mail bags, mail trays, sorting racks, and parcels daily.
Must walk up and down stairs and drive a mail truck daily.
At West Virginia University, we pride ourselves on a tireless endeavor for achievement. We are home to some of the most passionate, innovative minds in the country who push their limits for the sake of progress, constantly moving the world forward. Our students, faculty and staff make this institution one of the best out there, and we are proud to stand as one voice, one university, one WVU. Find out more about your opportunities as a Mountaineer at https://talentandculture.wvu.edu/
West Virginia University is proud to be an Equal Opportunity employer, and is the recipient of an NSF ADVANCE award for gender equity. The University values diversity among its faculty, staff, and students, and invites applications from all qualified applicants regardless of race, ethnicity, color, religion, gender identity, sexual orientation, age, nationality, genetics, disability, or Veteran status.
Job Posting: Nov 16, 2020
Posting Classification: Classified
Exemption Status: Non-Exempt
Benefits Eligible: Yes
Internal Number: 216283
About West Virginia University
West Virginia University, founded in 1867, has a long and rich history as a public, land-grant institution. WVU encourages scholarship and offers high-quality academic programs while serving the state of West Virginia and the nation. WVU statewide includes campuses in Beckley, Charleston, Keyser, Martinsburg and Morgantown – which has been ranked as a #1 Small City in America. WVU is an R1 Doctoral Research University (Highest Research Activity), one of only 115 nationwide. WVU offers 212 degrees throughout the 14 colleges and schools. Areas of specialty include STEM education, healthcare in Appalachia, shale gas utilization, radio astronomy and forensics. WVU researchers have helped confirm the existence of gravitational waves and uncovered diesel vehicle emissions discrepancies. Statewide, there are over 31,000 graduate and undergraduate students along with 190,000 alumni worldwide. WVU is reinventing West Virginia’s future by strengthening education, healthcare and broad-based prosperity.