Department: Offc of Org Strategy & Change Salary/Grade: EXS/14
The mission of the Office of Organizational Strategy & Change is to facilitate organizational change at Northwestern University. The Office, which has a dual reporting relationship to the Provost and the Senior Vice President for Business and Finance (SVP), collaborates with academic and administrative leaders to support Northwestern's core research and teaching mission by:
Assessing opportunities for institutional change and strategy
Designing approaches to address organizational challenges
Facilitating development of solutions to challenges
Partnering to support implementation
The Office engages with the Northwestern community as a resource to advance a culture of organizational change and improvement and it places a special focus on collaborative efforts across multiple organizational units to enhance strategies, structures, processes, and overall effectiveness and efficiency. Once a project has been designated for action, the Office plays a lead role in outlining, facilitating, and guiding an organized process for implementation. The work facilitated by the Office of Organizational Strategy & Change ranges from transformational to incremental, and focuses on complex, multi-unit organizational challenges.
The Senior Director partners closely with the Associate Vice President, who leads to the Office, in all aspects of leading and managing the Office and its work.
With the Associate Vice President and Directors, develops the change strategy for the University, identifies areas of opportunity, and strategizes about how to bring optimal solutions to the University’s most pressing challenges and about how to deploy the Office’s resources to meet identified needs.
Engages effectively with diverse stakeholders, including Deans, Vice Presidents, and Unit Managers to conceptualize, design, implement, and sustain both incremental and transformational change initiatives.
Oversees and leads projects through assessment, diagnosis, design, and implementation, including gathering and analyzing data, bringing together relevant stakeholders, and delivering recommendations.
Oversees and leads development of and writes analytical reports pertaining to projects. Presents findings and plans in written and verbal formats to Vice Presidents, Deans, Directors, other unit managers, and project work groups.
Oversees and leads the development of plans of action for change implementation and provides active support and tracking through the implementation phases of change initiatives.
Oversees and leads the development of goals and metrics for change and strategy initiatives, working closely with stakeholders to measure and demonstrate progress and impact of the work.
Mentors and promotes Office support staff, including Analyst(s) and Graduate Intern.
Manages Office budget and financial reporting, reporting regularly to the Associate Vice President. Engages with SVP Office as needed.
Oversees research and assessment of organizational trends in higher education and other areas.
Leads and/or engages in Office programs that foster and support a culture of change at the University, including the annual Northwestern University Best Practices Forum and Organizational Change Peer Learning Group.
Candidates for the position must have a baccalaureate degree. Candidates with post-baccalaureate degree work in the fields of higher education administration, change leadership, business, public administration, or policy analysis are highly preferred.
Candidates should have a minimum of seven year's work experience in a higher education—or similarly complex organizational environment—or management consulting in the non-profit/higher education sector. Experience should include project work that depends on consultation with a broad array of constituents to provide input into the analysis, conceptualization and development of specific recommendations for change and action.
Candidates must have exceptionally strong critical thinking and problem solving skills and the ability to collect, analyze, synthesize and present data.
Candidates must have demonstrated capability to effectively lead teams and drive results.
Candidates must have the ability to work effectively across a diverse spectrum of stakeholders, including faculty, students, administrators, alumni, and community members, and possess impeccable listening and facilitation skills.
Candidates should be quick learners with the ability to quickly learn and synthesize new information, cultures, and jargon.
Candidates must have the ability to work diplomatically and effectively in a participatory environment where teamwork is valued highly in the daily accomplishment of work. Must be comfortable working in an environment where team projects are the primary mode of work.
Candidates must possess very strong organizational and time management skills.
Candidates should possess exceptional writing and presentation skills and the ability to mentor and foster these skills in others.
Candidates should possess a broad understanding of contemporary higher education issues, particularly those that relate to a highly selective research University.
Northwestern University is an Equal Opportunity, Affirmative Action Employer of all protected classes, including veterans and individuals with disabilities. Women, racial and ethnic minorities, individuals with disabilities, and veterans are encouraged to apply. Hiring is contingent upon eligibility to work in the United States.
Internal Number: 39689
About Northwestern University
Northwestern University is a major private research university with 12 academic divisions located on three campuses in Evanston, Chicago, and Education City in Doha, Qatar. We have approximately 2,500 full-time faculty members, 17,000 graduate and undergraduate students, and over 5,700 full and part-time staff. Northwestern University combines innovative teaching and pioneering research in a highly collaborative environment. It provides students and faculty exceptional opportunities for intellectual, personal and professional growth.