All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored.
Join our award-winning team at UW Medical Center - Montlake. Among the top medical centers in the United States as rated by U.S. News & World Report 2019-2020 "America's Best Hospitals", UW Medical Center - Montlake prides itself on compassionate patient care as well as its pioneering medical advances. UW Medical Center - Montlake has again earned U.S. News & World Report’s No. 1 hospital ranking in Washington State and in the Seattle metropolitan area. It is the seventh consecutive year that UW Medical Center - Montlake has achieved both distinctions.
The University Reproductive Care and Endocrine Clinic has an outstanding opportunity for a full-time, day shift, MEDICAL ASSISTANT. Medical Assistants (MAs) perform duties to assist health care professionals in the examination and treatment of patients, including: prepare the patient and the environment for treatment; meet the communication needs of patients and family; conduct basic diagnostic tests; provide patient care coordination, patient education and clerical/reception functions.
Monitor and manage the flow of patients in the clinic throughout the day
Demonstrate the ability to be organized and effectively prioritize work tasks for the needs of the clinic
Perform direct patient care procedures according to their level of education, certification, and clinic protocol
Provide skilled assistance to providers performing patient care procedures in the clinic
Perform vitals on all patients
Provide accurate, appropriate, and culturally sensitive education to clinic patients
Perform patient care responsibilities considering needs specific to the standard of care for patient’s age
Maintain infection control standards including hand hygiene and appropriate use of personal protective attire
Respond appropriately to patients in physical distress or emergency situations
Assist providers and RNs in the maintenance of clinic processes to ensure timely follow-up on reported test results
Assist with coordination of care including clarifying patient follow-up and scheduling patient appointments
Accurately and thoroughly document provision of patient care in a timely manner
Maintain, complete and submit required clinic reports and audits in a timely manner
Demonstrate general understanding of billing practices
Employ excellent customer service skills
Schedule appointment consistent with patient needs and clinic guidelines
Answer telephone in a professional, courteous, and efficient manner according to UWMC telephone service standards; directs calls as appropriate
Gather information on the telephone re:nature of patient concern; triage appropriately; may create telephone encounter in EpicCare
Communicate information about medical center programs to patients, referral agencies/providers, departments, and communities
Communicate basic information to patient such as insurance, parking, driving directions, etc.
Performs administrative duties as required by clinic needs
Maintain the physical environment for infection control and safety of staff and patients and for aesthetic presentation of the area
Respond to facility and environmental emergencies according to established procedures
Inventory and order office supplies, clinic supplies, forms
Perform other related duties as required
REQUIREMENTS Completion of a Medical Assistant course accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or Accrediting Bureau of Health Education Schools (ABHES) or other recognized regional or national accreditation board; OR equivalent education/experience.
LEGAL REQUIREMENT Must be Washington State Medical Assistant-Certified or achieve this designation during the probationary period. Failure to achieve and/or maintain this designation will result in termination of employment.
UW Medicine includes Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Neighborhood Clinics, UW Physicians, UW School of Medicine, and Airlift Northwest.
Founded in 1861, the University of Washington is one of the oldest public institutions in the west coast and one of the preeminent research universities in the world. The University of Washington is a multi-campus university comprised of three different campuses: Seattle, Tacoma, and Bothell. The Seattle campus is made up of sixteen schools and colleges that serve students ranging from an undergraduate level to a doctoral level. The university is home to world-class libraries, arts, music, drama, and sports, as well as the highest quality medical care in Washington State and a world-class academic medical center. The teaching and research of the University’s many professional schools provide undergraduate and graduate students the education necessary toward achieving an excellence that will serve the state, the region, and the nation. As part of a large and diverse community, the University of Washington serves more students than any other institution in the Northwest.