Work Schedule: This is a regular, full-time, hourly position. Willingness to work a flexible schedule as necessary in order to respond to emergency/urgent situations is required. This may include working extended hours, evenings, weekends and some holidays.
General Purpose: Under the direction of the Santos Manuel Student Union Assistant Director of Diversity and Inclusion, the Santos Manuel Student Union Queer and Transgender Resource Center Coordinator is responsible for planning, implementing, and assessing programs and initiatives to meet the diverse needs for the students on campus as well as supervising student staff, managing the QTRC, and collaborating with campus partners to directly support the success of students at CSUSB. In addition, the Queer and Transgender Resource coordinator has the responsibility of ensuring the success of the QTRC by providing comprehensive multicultural opportunities that promote education, and awareness while celebrating all cultural heritages for CSUSB students. The Queer and Transgender Resource Center Coordinator is an integral member of a hard working team comprised of full-time and part-time staff within the Santos Manuel Student Union. The Queer and Transgender Resource Center Coordinator shall demonstrate the ability to work effectively with a diverse population of program members, guests, and staff.
Typical activites include but are not limited to:
Coordinates all programs, services, and administrative functions for the QTRC.
Supervise student staff and manage the QTRC.
Promote and assist in the development of policies, procedures and programs that assure the well-being and development of our Lesbian, Gay, Bisexual, Transgender Queer Plus (LGBTQ+) identifying students, affirm human dignity, and champion cultural pluralism across campus.
Provide operational leadership for the coordination of multicultural and international related programming, including but not limited to LGBTQ+ History Month, Annual Drag Show, semesterly programs for the center, etc.
Support the assistant director with assessment of all programs including developing annual report for the department.
Coordinate and advance the dialogue around race, gender, and sexual orientation through campus programs and conversation.
Develop and maintain a robust team of trained student and staff facilitators, facilitate programming in and out of the classroom, and engage in education and training.
Support the assistant director with fiscal management for the QTRC and monitor budgets as appropriate.
Prepares annual budget requests and quarterly budget requests for centers.
Other duties as assigned.
Customer Service and Collaboration:
Knows the mission and goals of the Santos Manuel Student Union and commits to achieving them.
Ensures SMSU customer service guidelines are met by all staff in department.
Ensures department guidelines are established and met by all staff in department
Develops and maintains positive working relationships with campus partners, off-campus partners and other university's employees.
Other duties as assigned.
Bachelor's degree or equivalent in higher education, social justice education, counseling, student affairs, or a related program is required.
Demonstrated knowledge of principles and practices of student development and theory, social justice education, and the needs of diverse populations in higher education is required.
One (1) - Two (2) years of experience working with college students required, ideally in a student development or advising capacity.
A Master's degree is preferred.
Student supervision experience preferred.
Knowledge, Skills, and Abilities:
Must have strong English language skills and the ability to read, write, and verbally communicate at a level appropriate to the duties of the position.
Ability to operate a personal computer, proficiency with Microsoft Office Suite (i.e. Word, Excel, PowerPoint), and ability to learn and utilize new software programs.
Ability to provide excellent customer service and work well with part-time and full-time staff.
Ability to take the initiative for additional projects and be self-motivated to initiate interactions with guests.
Ability to meet deadlines, work effectively in a dynamic environment, and prioritize workload.
Ability to manage information flow (including internal and external communication).
Ability to initiate collaborative work with diverse students, faculty, and staff. Ability to pay attention to detail and be accurate.
Ability to demonstrate thoroughness, completeness, follow through on presentation and appearance of work.
Demonstrated experience in student program development, budget management, and contract negotiations.
Demonstrated ability to influence the creation, implementation, and management of a balanced array of programs which reflect students' interests and educational needs.
Proven ability to assess program impact on student learning, including use of quantitative and qualitative data.
Licenses & Certifications:
First Aid and CPR/AED certification required (certifications may be obtained within the first month of employment).
Sexual Harassment Prevention for Supervisors
FERPA Data Security & Privacy
Diversity and Inclusion
Must be professional and courteous at all times.
Must be able to work with different work styles.
Must be able to work efficiently and show initiative.
Must be well organized, be able to effectively multi-task, prioritize work, problem solve, make decisions, and meet scheduled deadlines under pressure.
Must be punctual and regular in attendance: arrive on time and ready for the workday.
Must complete tasks satisfactorily.
Must be able to work independently or as a team member.
Must be able to work effectively with other employees/departments.
Work conditions may vary depending upon the location of job tasks required.
May occur indoors and outdoors, therefore requiring exposure to a variety of elements. While working indoors, the lighting and temperature are adequate.
The work environment may involve exposure to various elements including but not limited to: chemicals, dust, fumes, cold, heat, noise, vibrations, and dampness.
Work Environment: While working outdoors, the work environment may involve exposure to various elements including but not limited to: sun, heat/cold, dust, pollens, and other environmental risks.
Reports to the Assistant Director of Diversity and Inclusion
Supervises the QTRC Student Assistants
A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered this position with the Santos Manuel Student Union. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current Santos Manuel Student Union employees who apply for the position. Fingerprinting is required for all employee and volunteer positions that have direct contact with minor children.
California State University, San Bernardino is an Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status.
California State University, San Bernardino offers a challenging and innovative academic environment. The university seeks to provide a supportive and welcoming social and physical setting where students, faculty and staff feel they belong and can excel. The university provides students the opportunity to engage in the life of the campus, interact with others of diverse backgrounds and cultures, as well as participate in activities that encourage growth, curiosity and scholarly fulfillment. Through its branch campus in Palm Desert, the university mission extends to the Coachella Valley.