As the region's only Level I Trauma center, Harborview Medical Center is well known for innovations and excellence in trauma care and its centers of emphasis: Trauma, Burn, Neurosciences, AIDS/STD CARER, and mentally and medically vulnerable populations. In addition to the centers of emphasis, HMC serves a mission population for King County. Harborview employees are committed to the vital role the institution plays in the immediate community, as well as the entire Northwest region. HMC is owned by King County and managed by the University of Washington (UW) and serves as a training site for UW’s School of Medicine.
The HMC 3WH Neuro Unit has an outstanding opportunity for a PATIENT SERVICES SPECIALIST 1-TRAINEE or PSS 2 (90% FTE, Part-Time, Days). Under general supervision, the Patient Service Specialist has responsibility for patient reception, customer services, performing clerical functions for HMC'S 3WH Neuro unit.
Competitive candidates will have demonstrated customer services, clerical experience and previous experience working with patients. Inherent to success in this position are strong organizational skills, the ability to multi-task under pressure and manage multiple deadlines. This position provides opportunities to work in a fast-paced, challenging, diverse and rewarding environment.
Position Description • Triage multi-line phones • Document phone calls • Check, schedule, monitor and maintain scheduling queues from patient placement. • Fax clinical information for follow up appointments • Check-in patients for EEG and Neuropsychology Testing • Sort incoming faxed documents and mail • Maintain a par-stock of office supplies
This position provides opportunities to work in a fast-paced, challenging, diverse and rewarding environment.
Founded in 1861, the University of Washington is one of the oldest public institutions in the west coast and one of the preeminent research universities in the world. The University of Washington is a multi-campus university comprised of three different campuses: Seattle, Tacoma, and Bothell. The Seattle campus is made up of sixteen schools and colleges that serve students ranging from an undergraduate level to a doctoral level. The university is home to world-class libraries, arts, music, drama, and sports, as well as the highest quality medical care in Washington State and a world-class academic medical center. The teaching and research of the University’s many professional schools provide undergraduate and graduate students the education necessary toward achieving an excellence that will serve the state, the region, and the nation. As part of a large and diverse community, the University of Washington serves more students than any other institution in the Northwest.