The Operations Control Center Associate ensures that all incoming facilities work requests from students, faculty, staff and other members of the Tufts Community into the Operations Division (Facilities, Events, Emergencies, etc.) are properly interpreted and triaged for both emergency and proper assignment purposes. Ensure the integrity, accuracy and completeness of Facilities repair and maintenance work order data, files, front-end communications and information flows.
Knowledge and experience typically acquired through Associate degree in facilities management, engineering or similar technical discipline or profession.
3-5 years of experience.
Knowledge of / experience in MEP and instrumentation controls.
Experience with Maximo.
Knowledge and experience typically acquired through Bachelor's degree in facilities management, engineering or similar technical discipline or profession.
Prior experience in a support center environment.
An employee in this position must complete all appropriate background checks at the time of hire, promotion, or transfer.
Primary Location: United States-Massachusetts-Medford/Somerville
Job: Administrative Support
Organization: Office of VP Operations
Employee Status: Regular Schedule: Full-time
Job Posting: Oct 16, 2020, 5:35:45 PM
Internal Number: 20001596
About Tufts University
Tufts is a leader in American higher education, distinctive for its success as a moderately sized university that excels at research and providing students with a personal experience. Our unique combination of research and liberal arts attracts students, faculty and staff who thrive in our environment of curiosity, creativity and engagement.