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Dining Services Supervisor
Rochester Institute of Technology
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Dining Services Supervisor

Rochester Institute of Technology

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Details
Posted:
October 17, 2020
Location:
Rochester, New York
Salary:
Open
Categories:
Food Services/Hospitality/Events, Staff/Administrative



Dining Services Supervisor
5348BR
Finance & Administration
Aux-Shumway Dining Commons

Professional Area:
Employment Category: Fulltime
Staff Job Function: Wage Band:

Department/College Description
As a member of the RIT community you'll receive a well-balanced benefits package that offers a variety of choices and access to additional employment advantages. These benefits, combined with your pay, provide a total compensation package that can be tailored to meet your needs. For more information, go to: www.rit.edu/benefits.

Located on the residential east side of campus, The Commons and The College Grind are two premiere RIT Dining Services venues. These facilitates are united by their passion to serve and deliver legendary customer service and experiences that will help support the RIT Community.
Reporting to the Assistant Manager of The Commons, the supervisor provides leadership and oversight for both facilities.
The College Grind Cafe performs 400 + transactions per day, which also spans breakfast, lunch, dinner , 7 days a week during the academic year. This is a high volume location that serves an assortment of coffee, tea, pastries and sandwiches.
The Commons seats 225 + guests and serves approximately 2,000 + meals per day in an food court venue. Patrons who frequent The Commons have the ability to choose from 6 diverse serving platforms which span lunch and dinner, 7 days a week during the academic year. The Commons is a late night operation closing at Midnight 7 days a week.
This position has dual responsibility for operational aspects of an exemplary dining services program, and for providing legendary customer service to students, faculty/staff, affiliated departments and University guests.
The successful candidate will be expected to work side by side with full-time staff, full-time supervisors and student employees. The supervisor will also be part of the larger team responsible for the operation of The Commons and providing assistance to The College Grind with the goal of providing legendary customer service to students, faculty/staff, affiliated departments and University guests.


Detailed Job Description
The current anticipated hours will be:
Sunday - Thursday 3:30 pm - Midnight - through May 2021

Next Academic year
  • Sunday and Monday - 4:15 pm - 12:45 am
  • Tuesday - Thursday - 2:00 pm - 10:30 pm
Summer and school break times will vary

Responsibilities include:
  • Responsible to all customers and co-workers to provide excellent service in a friendly, sincere and courteous manner.
  • Hire, schedule, train and supervise student staff, maintaining quality service at all stations
  • Supervision of full time staff, directing work as needed while working on service line
  • Responsible for opening and closing the unit and securing the building depending on schedule
  • Responsible for cleanliness of facility as well as proper sanitation and safety procedures
  • Carry out special assignments as requested by managers to provide coverage on the line and in the kitchen
  • Order products from vendors as assigned
  • Responsible for data input and updates for the inventory, register and student employment systems
  • Shared responsibility for accounts payable, sales, inventory and student labor
  • Knowledge of cash handling procedures and Agilisys register system
  • Ability to open and run the College Grind Coffee Shop
  • Knowledge of Microsoft Office Suite


Required Minimum Qualifications
  • HS/GED
  • 1-2 years of high volume restaurant/coffee shop experience OR an equivalent combination of hospitality experience
  • Serve Safe certification or ability to obtain within 6 months of hire date
  • Mature customer service skills in a fast paced environment


Preferred Qualifications


Required Application Documents


How to Apply
In order to be considered for this position, you must apply for it at: http://careers.rit.edu/staff. Click the link for search openings and in the keyword search field, enter the title of the position or the BR number.
The direct link to this posting can be found here: https://sjobs.brassring.com/

Additional Details


Rochester Institute of Technology, the 10th largest private university in the U.S., is among the worlds leading technological universities. Its 18,000 undergraduate and graduate students from all 50 states and more than 100 countries are enrolled in over 200 academic programs, including 7 interdisciplinary Ph.D. programs. A pioneer in experiential education, RIT was the first to offer undergraduate degree programs in biotechnology, information technology, software engineering, and microelectronic engineering. As home to the National Technical Institute for the Deaf, the university offers unparalleled academic opportunities and services for the deaf and hard-of-hearing. Founded in 1829, RIT has 115,000 alumni throughout the United States and around the world. RIT has been named by the Chronicle of Higher Education as one of the Great Colleges to Work For. RIT is a National Science Foundation ADVANCE Institutional Transformation site, and is responsive to the needs of dual-career couples through the Upstate NY Higher Education Recruitment Consortium. For more information, visit www.rit.edu/overview/rankings-and-recognition and www.rit.edu.

As a member of the RIT community employees receive a well-balanced benefits package that offers a variety of choices and access to additional employment advantages. These benefits, combined with an employees pay, provide a total compensation package that can be tailored to meet your needs. More on RITs Benefits, Health & Wellness program can be found at: https://www.rit.edu/fa/humanresources/content/benefits-health-and-wellness

RIT does not discriminate. RIT is an equal opportunity employer that promotes and values diversity, pluralism, and inclusion. For more information or inquiries, please visit RIT/TitleIX or the U.S. Department of Education at ED.Gov





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About Rochester Institute of Technology
Founded in 1829, Rochester Institute of Technology is a diverse and collaborative community of engaged, socially conscious, and intellectually curious minds. Through creativity and innovation, and an intentional blending of technology, the arts and design, we provide exceptional individuals with a wide range of academic opportunities, including a leading research program and an internationally recognized education for deaf and hard-of-hearing students. Beyond our main campus in Rochester, New York, RIT has international campuses in China, Croatia, Dubai, and Kosovo. And with more than 19,000 students and more than 125,000 graduates from all 50 states and over 100 nations, RIT is driving progress in industries and communities around the world. Find out more at www.rit.edu .
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