The Department of Pathology, Division of Pathology Informatics is seeking a team member to fill a Business Systems Analyst, Senior position. Under general direction, the business systems analyst senior formulates and defines systems scope and objectives based on both user needs and a good understanding of applicable business systems and industry requirements. Must be able to devise or modify procedures and processes to solve complex problems related to the laboratory workflow, taking into account laboratory information system (LIS) limitations, operating time, and form of desired results. Includes analysis of department and user needs, documentation of requirements, and translation of the analysis into configurations needed to implement the procedure or process. Participates in staff development, cross-training, and mentors less-experienced analysts. Able to work at a high technical level while considering the business implications of new developments and techniques to the current and future business environment. Is able to analyze, compare and evaluate various courses of action and make independent decisions on matters of significance, free from immediate direction, while maintaining communication with division and department leadership. Must be able to work independently on projects when given a concrete project plan and tasks.
Assist with coordinating software version upgrades and corrections as needed
Participate in test/database build activities across different clinical laboratory functional areas
Protects the integrity of the data and escalates issues appropriately
Provide technical assistance and support to areas involved with database and hospital information system management, the LIS and electronic medical record (EMR)
Create testing plans and use cases for new software versions and patches
Create testing scripts for current and future workflow
Create project plans and timelines for new projects and directives
Present information in regard to LIS and lab workflow on a variety of platforms and in meetings
Formulate and define system scope and objectives of projects
Analyze, compare and evaluate solutions independently based on the laboratories needs
Develop standard operating procedures for using the LIS and auxiliary software
Communicate procedural changes to affected users and analysts
Assist and implement workflows/workflow changes within the laboratories and LIS
Test and validate software and interfaces, as requested
Document and track new issues within the LIS and EMR
Train new employees, current and visiting pathologists, students, and support staff as needed
Keep manager and directors informed of issues as they arise
Adhere to all accreditation requirements with regard to the LIS and E H R
Daily troubleshooting and follow up regarding E H R and other HIS issues
Review and troubleshoot error queues as needed
Coordinate HIS setup, validation and scheduling change implementation for instrument and system interfaces
In order to be considered for this position the applicant must have met or will have met all the required qualifications prior to the start date of employment.
Bachelor’s degree in a related field (laboratory science or computer science) and/or 5 or more years of relevant experience for Senior level required.
Bachelor's degree in a related field (laboratory science or computer science) and/or 3 or more years of relevant experience for Intermediate level required.
3 or more years of experience working is a large complex healthcare environment required for both levels
Understanding of the clinical laboratories and their workflows within a large hospital system, with particular interest in the Anatomical Pathology (AP) and Molecular Pathology labs
Understanding of large healthcare organizations and data structures
Experience supporting laboratory information systems (LIS) such as SCC Soft Computer
Experience with interfaces at a healthcare facility, including working knowledge of the HL7 messaging protocol
Self-motivated, curious, able to troubleshoot issues and find novel solutions to customer problems
Ability to work with teams; must be able to communicate well with others
Ability to work independently, reaching out to business partners and customers when necessary
This position may be underfilled at a lower classification depending on the qualifications of the selected candidate.
Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act.
Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.
Job openings are posted for a minimum of seven calendar days. This job may be removed from posting boards and filled anytime after the minimum posting period has ended.
The University of Michigan is an equal opportunity/affirmative action employer.
Internal Number: 190231
About University of Michigan - Ann Arbor
A great university is made so by its faculty and staff, and Michigan is recognized as one of the best universities to work for in the country. The Michigan culture is known for engaging faculty and staff in all facets of the university to create a workplace that is vibrant and stimulating.For two consecutive years, the Chronicle of Higher Education has placed U-M in its "Great Colleges to Work For" survey. In particular, the university earns high marks for strong relations between faculty and administrators, a collaborative system of governance, strong pay and benefits, and a healthy work/life balance.